bizhub PRESS 1052 print rotation problem

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  • joaodaffonsojr
    Technician

    50+ Posts
    • Aug 2014
    • 53

    #1

    bizhub PRESS 1052 print rotation problem

  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: bizhub PRESS 1052 print rotation problem

    end user or tech?

    have you tried CUSTOM settings?

    what the hell have you tried very limited info ..

    suspect end user.

    Comment

    • joaodaffonsojr
      Technician

      50+ Posts
      • Aug 2014
      • 53

      #3
      Re: bizhub PRESS 1052 print rotation problem

      Originally posted by Phil B.
      end user or tech?

      have you tried CUSTOM settings?

      what the hell have you tried very limited info ..

      suspect end user.

      END User my friend ...

      The paper is configured CUSTOM 320x240mm.

      running win10 x64
      Adobe Acrobat DC
      ps driver version 5.0.554

      I tried everything on the driver all kinds of configuration !

      what info do you need more ?

      thanks

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #4
        Re: bizhub PRESS 1052 print rotation problem

        Originally posted by joaodaffonsojr
        END User my friend ...

        The paper is configured CUSTOM 320x240mm.

        running win10 x64
        Adobe Acrobat DC
        ps driver version 5.0.554

        I tried everything on the driver all kinds of configuration !

        what info do you need more ?

        thanks
        ok bud..

        sometimes the PS driver isn't always right ... PCL5e or 6...

        what is the config on the on the driber? the same? and on paper trays?

        Comment

        • joaodaffonsojr
          Technician

          50+ Posts
          • Aug 2014
          • 53

          #5
          Re: bizhub PRESS 1052 print rotation problem

          Originally posted by Phil B.
          ok bud..

          sometimes the PS driver isn't always right ... PCL5e or 6...

          what is the config on the on the driber? the same? and on paper trays?
          2.jpg1.jpg

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7910

            #6
            Re: bizhub PRESS 1052 print rotation problem

            Try it Landscape instead of Portrait. Or change width with height and vice versa. It's not that hard like rocket science, it's simple printer driver, with some trials and errors you will make it. Check printer specs and make sure this size is within them.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • joaodaffonsojr
              Technician

              50+ Posts
              • Aug 2014
              • 53

              #7
              Re: bizhub PRESS 1052 print rotation problem

              Originally posted by tsbservice
              Try it Landscape instead of Portrait. Or change width with height and vice versa. It's not that hard like rocket science, it's simple printer driver, with some trials and errors you will make it. Check printer specs and make sure this size is within them.

              I tried it all. No success.

              Seems to be a bug in the PS Driver with custom format.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22930

                #8
                Re: bizhub PRESS 1052 print rotation problem

                Specs say 324mm width x 463mm length ... so technically possible. What tray are you selecting? Can you program the tray as 320x240 instead of 240x320? =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • joaodaffonsojr
                  Technician

                  50+ Posts
                  • Aug 2014
                  • 53

                  #9
                  Re: bizhub PRESS 1052 print rotation problem

                  Originally posted by blackcat4866
                  Specs say 324mm width x 463mm length ... so technically possible. What tray are you selecting? Can you program the tray as 320x240 instead of 240x320? =^..^=
                  Hi !

                  Did that already !
                  Nothig worked right.

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22930

                    #10
                    Re: bizhub PRESS 1052 print rotation problem

                    Have we determined yet if the paper is accepted as 320x240 in the tray and will copy? If yes, then its a driver issue. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

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