Bizhub 367 , code C-E301

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  • pinspin
    Trusted Tech

    100+ Posts
    • Oct 2011
    • 155

    [Error Code] Bizhub 367 , code C-E301

    Hi, our copier 367 , when scanning to the folder ONLY in the Сompact PDF mode 300 dpi gives the code C-E301. In all other modes, the scan is excellent! Reset copier, firmware update, replacing the HDD did not help. We will be grateful for any advice. Thank.
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: Bizhub 367 , code C-E301

    Definitely sounds FW related, as with every major FW release they(KM) claiming some type of C-E301 error fixed.
    First I would try it directly from my laptop to exclude any network related issues.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635

      #3
      Re: Bizhub 367 , code C-E301

      Latest special firmware ver. GP2-W4 resolves more than 10 instances of dreaded C-E301.
      I would give it a try if not at that FW level.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • kingarthur
        Service Manager

        1,000+ Posts
        • Feb 2008
        • 1201

        #4
        Re: Bizhub 367 , code C-E301

        agree latest FW, but if you look at the management list, it tells you why the C-E301 code occurs, then look at the read me file for the FW, it will tell you which C-E301 (sub code) it fixes, I've started to compile a list of C-E301 errors from the FW read me list
        Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

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        • samir001
          Junior Member
          • Feb 2024
          • 1

          #5
          hi there,
          it happen to me machine model c227,
          how did it happen,after i did initialization
          how i solved it,go to service manual,then activate hdd,
          and it sorted

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