insufficient memory + hdd unrecognized
Hi!
First of all, I am not a certified tech, but i have been working on Konika Minolta printers since 2011 in a copy center.
I now have 2x KM bizhub 751 machines for personal use, both in working order mostly.
I use them quite often, and one of the main functions that I use is multiple page scanning from the glass. By multiple i mean usually 100+, even 150+ pages sometimes.
my problem with both of them is: when i get to around 60 pages scanned, it gives me a message with the following warning (not error code): "The job has been deleted due to insufficient memory." while bottom left onscreen memory percentage is 51%.
My first thought after this was to put an extra 1 gb of ram in it (can this help in scanning?), but when i opened the back of the machine up, i noticed that it has a seagate 250gb hdd installed, but it does not appear anywhere in the service menu, and neither in the admin settings. all info i found regarding hdds say, go into admin setting -> security setting -> hdd setting (no.6 on keypad), but in the security settings, everything regarding hdd is missing, there is only a blank space instead.
How can I try to sort the unrecognized hdd problem out? even in the service menu, in state confirmation the hdd says unset.
I can try updating the firmware, but my problem is, i cant find the newer firmware anywhere.
p.s. dont know the history of the machines before i bought them.
thanks in advance!
First of all, I am not a certified tech, but i have been working on Konika Minolta printers since 2011 in a copy center.
I now have 2x KM bizhub 751 machines for personal use, both in working order mostly.
I use them quite often, and one of the main functions that I use is multiple page scanning from the glass. By multiple i mean usually 100+, even 150+ pages sometimes.
my problem with both of them is: when i get to around 60 pages scanned, it gives me a message with the following warning (not error code): "The job has been deleted due to insufficient memory." while bottom left onscreen memory percentage is 51%.
My first thought after this was to put an extra 1 gb of ram in it (can this help in scanning?), but when i opened the back of the machine up, i noticed that it has a seagate 250gb hdd installed, but it does not appear anywhere in the service menu, and neither in the admin settings. all info i found regarding hdds say, go into admin setting -> security setting -> hdd setting (no.6 on keypad), but in the security settings, everything regarding hdd is missing, there is only a blank space instead.
How can I try to sort the unrecognized hdd problem out? even in the service menu, in state confirmation the hdd says unset.
I can try updating the firmware, but my problem is, i cant find the newer firmware anywhere.
p.s. dont know the history of the machines before i bought them.
thanks in advance!
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