Tray 2 C4050i

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  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421
    #1

    Tray 2 C4050i

    Hi, I installed a c4050i with an additional tray

    It is a PF-P20. I connected the connector on the left but the printer does not identify it

    Do you need to enable something from Service Mode?

    Thank you
    Tags: c4050i, enable, identify, mode, tray
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22699
      #2
      Re: Tray 2 C4050i

      Did you turn off and unplug the machine before installing the accessory? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Bix
          Service Manager

          1,000+ Posts
          • Apr 2018
          • 1421
          #3
          Re: Tray 2 C4050i

          of course! I tried to disconnect and reconnect. I restarted several times

            Comment

            • rrrohan
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2011
              • 1971
              #4
              Re: Tray 2 C4050i

              manual just says plug it in and make sure you dont pinch the wires.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635
                  #5
                  Re: Tray 2 C4050i

                  Originally posted by Bix
                  Hi, I installed a c4050i with an additional tray

                  It is a PF-P20. I connected the connector on the left but the printer does not identify it

                  Do you need to enable something from Service Mode?

                  Thank you
                  I think you're installed wrong option. Check your product specs, you need PF-P21.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Bix
                      Service Manager

                      1,000+ Posts
                      • Apr 2018
                      • 1421
                      #6
                      Re: Tray 2 C4050i

                      I finally managed to recover the installation manual for PF-P20. Unfortunately those who installed it threw it away.

                      it is compatible with C4050i, c3350I, c3320i, C4000i and C3300i.


                      I think I understood the reason. This is pretty stupid but being new cars, I didn't think. The cable was connected in the connector of the drawer (I thought it was the connector coming from the printer but in reality it is the drawer). In theory I will have to remove the back cover and connect it to the machine.


                      I'll try

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