Bizhub press C8000 jam code j3102 after every 2 prints

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  • DirectConcept
    Junior Member
    • Sep 2019
    • 4
    #1

    Bizhub press C8000 jam code j3102 after every 2 prints

    Dear all,

    I have a BH c8000 and it keeps naming after every 2 print outs with jam code j3102.

    Any help will be much appreciated.

    Thank you
    Tags: c8000, code, j3102, jam, print
    • Ahmedghassany
      Junior Member
      • Mar 2021
      • 1
      #2
      Re: Bizhub press C8000 jam code j3102 after every 2 prints

      Hey.

      Did you manage to sort this issue out.

      Regards,
      Ahmed

        Comment

        • konicavod
          Technician
          • Feb 2020
          • 27
          #3
          Re: Bizhub press C8000 jam code j3102 after every 2 prints

          J-3102 During operation: The fusing paper exit sensor
          (PS61) does not turn ON within a specified
          period of time after the registration motor (M58)
          turns ON.

          Post a photo of the jammed paper.

            Comment

            • Walterj
              KONICA MINOLTA

              50+ Posts
              • Jun 2017
              • 89
              #4
              Re: Bizhub press C8000 jam code j3102 after every 2 prints

              Originally posted by DirectConcept
              Dear all,

              I have a BH c8000 and it keeps naming after every 2 print outs with jam code j3102.

              Any help will be much appreciated.

              Thank you

              I sent you an email with the resolution of your error.
              Greetings.

                Comment

                • casyor
                  Junior Member
                  • Nov 2011
                  • 5
                  #5
                  Re: Bizhub press C8000 jam code j3102 after every 2 prints

                  Originally posted by Walterj
                  I sent you an email with the resolution of your error.
                  Greetings.
                  Hi is there any way you can share this fix, mine is having this error too.

                  Thanks

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22699
                      #6
                      Re: Bizhub press C8000 jam code j3102 after every 2 prints

                      On the C1060 I've seen this when the mechanical fuser exit pressure adjustment has been accidentally changed. For most papers you'll get the best results in the middle position. On the C1060 there is a white triangle symbol for the middle setting ... like this. I'm not exactly sure what it looks like on an C8000, but I suspect it hasn't changed much:

                      fuser exit roller pressure setting.jpg

                      =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • casyor
                          Junior Member
                          • Nov 2011
                          • 5
                          #7
                          Re: Bizhub press C8000 jam code j3102 after every 2 prints

                          Thanks I change it but same error

                            Comment

                            • ANIP87
                              Junior Member
                              • Feb 2022
                              • 9
                              #8
                              Re: Bizhub press C8000 jam code j3102 after every 2 prints

                              Hi, u can check and clean the sensor and motor.
                              Checking the seal or separation of drum too.

                                Comment

                                • sendpiks
                                  Technician
                                  • Dec 2017
                                  • 21
                                  #9
                                  Re: Bizhub press C8000 jam code j3102 after every 2 prints

                                  errors j-3102, j-3201 and 3204 is all the same and problem is in FUSING BELT UNIT LOWER. Replacing unit to a NEW will solve problems. I checked this at least twice on my machines and solutions really work instead of changing motors, gears or sensors.
                                  I think that problems in bearings on shafts inside this unit that clogged with toner and dust and rotation speed for main heating roller and lower heating film is little different that produce errors.

                                  From my experience max lifetime of heating unit lw is about 800K clicks so after 2-3 replacement of film you need to buy new unit.

                                    Comment

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