C-D0E1 (3), Error -2 while formatting new disks, Bizhub C1060

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  • Froota
    Field service tech.

    100+ Posts
    • Apr 2008
    • 129
    #1

    [Error Code] C-D0E1 (3), Error -2 while formatting new disks, Bizhub C1060

    Hi you all,

    Customer called concerning an error message C-D0E1(3) on a Bizhub C1060, with a Fiery controller. My colleague made a data format as the machine doesn't use the 3 HDD's because the use of an external controller. The error came back the day after, wherefore I replaced the 3 HDD's and tried to make a format. (Dipswitch 36-6 = 0, Dipswitch 40-7= 0)
    The device recognizes the 3 drives but just sees 465gig of the 3x500gig. Appr. 20sec. after selecting the start button to format, the device gives error -2, apparantly something with dipswitches (are correct), connection of HDD (is fine) or HDD replacement (drives are new).
    Reconnecting the 3 old drives gives the same result......Anyone?

    gr,

    Froota
    Attached Files
    Tags: dipswitch, drives, error, format, hdd
    • Froota
      Field service tech.

      100+ Posts
      • Apr 2008
      • 129
      #2
      Re: C-D0E1 (3), Error -2 while formatting new disks, Bizhub C1060

      Forgot to mention, I replaced the overall control board today, same problem.....

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22997
          #3
          Re: C-D0E1 (3), Error -2 while formatting new disks, Bizhub C1060

          Sorry, I've not seen this, but will be interested in what you find. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Walterj
              KONICA MINOLTA

              50+ Posts
              • Jun 2017
              • 89
              #4
              Re: C-D0E1 (3), Error -2 while formatting new disks, Bizhub C1060

              Originally posted by Froota
              Hi you all,

              Customer called concerning an error message C-D0E1(3) on a Bizhub C1060, with a Fiery controller. My colleague made a data format as the machine doesn't use the 3 HDD's because the use of an external controller. The error came back the day after, wherefore I replaced the 3 HDD's and tried to make a format. (Dipswitch 36-6 = 0, Dipswitch 40-7= 0)
              The device recognizes the 3 drives but just sees 465gig of the 3x500gig. Appr. 20sec. after selecting the start button to format, the device gives error -2, apparantly something with dipswitches (are correct), connection of HDD (is fine) or HDD replacement (drives are new).
              Reconnecting the 3 old drives gives the same result......Anyone?

              gr,

              Froota

              good day
              Dear
              I recommend you check the DIPSW 18-7
              Execute bad sectors check and recovery in the output check I/O 99-03.


              Regards

                Comment

                • Froota
                  Field service tech.

                  100+ Posts
                  • Apr 2008
                  • 129
                  #5
                  Re: C-D0E1 (3), Error -2 while formatting new disks, Bizhub C1060

                  Originally posted by Walterj
                  good day
                  Dear
                  I recommend you check the DIPSW 18-7
                  Execute bad sectors check and recovery in the output check I/O 99-03.


                  Regards
                  Hi,

                  Thx for the feedback,
                  Dipsw 18-7 is a faulty part isolation, correct? Isn't this likely the same as the 99-03, where both functions gives the information if there's a bad sector or not?
                  I didn't had some errors on the bad sector test, but the format didn't went well. Today I have had another machine with the same story but there I had some bad sectors and will replace the HDD's before going further.

                    Comment

                    • rhabibp
                      Junior Member
                      • Feb 2023
                      • 1
                      #6
                      Hi, did you got the solution of it?

                        Comment

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