Developer unit

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  • Rohullah
    Technician
    • Sep 2019
    • 37

    Developer unit

    Hi everyone
    I have a problem with konica 6500, K developer unit. The toner is not coming to developer, so developer charge DV powder instead of toner for print, no signal, no error
    I have attached pictures.
    Thanks
    20190912_200717.jpg20190912_200914.jpg
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Developer unit

    Originally posted by Rohullah
    Hi everyone
    I have a problem with konica 6500, K developer unit. The toner is not coming to developer, so developer charge DV powder instead of toner for print, no signal, no error
    I have attached pictures.
    Thanks
    [ATTACH=CONFIG]43563[/ATTACH][ATTACH=CONFIG]43564[/ATTACH]
    so what have you tried?

    Comment

    • Rohullah
      Technician
      • Sep 2019
      • 37

      #3
      Re: Developer unit

      Originally posted by Phil B.
      so what have you tried?

      I have run Auto developer charge
      Toner density sensor
      Auto gamma adjustment
      Toner refresh

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Developer unit

        Originally posted by Rohullah
        I have run Auto developer charge
        Toner density sensor
        Auto gamma adjustment
        Toner refresh
        unless you are a trained tech.. you are in above your head.

        first thing I would have done is verify the supply tube from toner -> dev unit isn't clogged. messy messy job

        Comment

        • Rohullah
          Technician
          • Sep 2019
          • 37

          #5
          Re: Developer unit

          Originally posted by Phil B.
          unless you are a trained tech.. you are in above your head.

          first thing I would have done is verify the supply tube from toner -> dev unit isn't clogged. messy messy job
          I have checked that with vacuum, the tube is open, even there is no signal or error for lack of K toner

          Comment

          • Rohullah
            Technician
            • Sep 2019
            • 37

            #6
            Re: Developer unit

            Also, while refreshing toners, the K toner not move. But no signal

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808

              #7
              Re: Developer unit

              Originally posted by Rohullah
              I have checked that with vacuum, the tube is open, even there is no signal or error for lack of K toner
              you could have fried the sensor when you were vaccuming out the dev unit..

              did you look at bias setting in service mode?

              Comment

              • Rohullah
                Technician
                • Sep 2019
                • 37

                #8
                Re: Developer unit

                Originally posted by Phil B.
                you could have fried the sensor when you were vaccuming out the dev unit..

                did you look at bias setting in service mode?
                No i didnt checked bias, i will do that
                Thanks

                Comment

                • Albonline
                  Service Manager

                  1,000+ Posts
                  • Sep 2008
                  • 1098

                  #9
                  Re: Developer unit

                  Originally posted by Rohullah
                  No i didnt checked bias, i will do that


                  Thanks
                  there are 2sets of interlocks on the toner tube door, the ps iis seen by the copier, the ms is not. if the micro switch is not made the toner motors will not turn. also there are icps on the toner driver board.check them.

                  Comment

                  • Rohullah
                    Technician
                    • Sep 2019
                    • 37

                    #10
                    Re: Developer unit

                    Originally posted by Albonline
                    there are 2sets of interlocks on the toner tube door, the ps iis seen by the copier, the ms is not. if the micro switch is not made the toner motors will not turn. also there are icps on the toner driver board.check them.
                    Thanks Albonline
                    C,M,Y toners are moving, just K is not moving

                    Comment

                    • Toxic
                      Senior Tech

                      500+ Posts
                      • Dec 2009
                      • 690

                      #11
                      Re: Developer unit

                      Did you change developer when execute this commands Auto developer charge and
                      Toner density sensor or you just run that randomly?
                      I ask because you should only run toner density init after replace new developer and machine store readings of new TCR in that moment.
                      Thats why in service mode strictly says dont run any print after developer replace before run toner density init.

                      edit:is my monitor or eyes bad but on first photo i see 2 cyan circle patterns?

                      Comment

                      • Rohullah
                        Technician
                        • Sep 2019
                        • 37

                        #12
                        Re: Developer unit

                        Originally posted by Toxic
                        Did you change developer when execute this commands Auto developer charge and
                        Toner density sensor or you just run that randomly?
                        I ask because you should only run toner density init after replace new developer and machine store readings of new TCR in that moment.
                        Thats why in service mode strictly says dont run any print after developer replace before run toner density init.

                        edit:is my monitor or eyes bad but on first photo i see 2 cyan circle patterns?
                        Sir, i have cleaned Developer and charged new Powder, than i have runed that items.
                        there is 1 Cyan and Other which i outlined is black, but because there is no toner, its printing DV powder instead of toner, that's why it seems cyan. Thats the problem now.

                        Comment

                        • Albonline
                          Service Manager

                          1,000+ Posts
                          • Sep 2008
                          • 1098

                          #13
                          Re: Developer unit

                          Originally posted by Rohullah
                          Sir, i have cleaned Developer and charged new Powder, than i have runed that items.
                          there is 1 Cyan and Other which i outlined is black, but because there is no toner, its printing DV powder instead of toner, that's why it seems cyan. Thats the problem now.
                          check the icps on the toner driver board.

                          Comment

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