bizhub 350

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  • Gab
    Senior Tech
    • Aug 2015
    • 633

    bizhub 350

    paper jam when making 2 sided copies (no problem with one sided copy). Paper stops just before exit .It looks like it goes to exit instand of going to duplex. Any idea?
  • srvctec
    Former KM Senior Tech

    500+ Posts
    • Oct 2009
    • 827

    #2
    Re: bizhub 350

    Sounds like turnover unit has an issue. We had some with a broken arm to the solenoid if I recall correctly.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

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    • CompyTech
      Super Tech

      500+ Posts
      • Feb 2011
      • 706

      #3
      Re: bizhub 350

      The actuator on top of the turnover/exit unit is either off or out of position, 9 times out of 10 this is usually the cause for me.

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