BH 552 reset acct track remotely

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  • BR549
    Senior Tech

    Site Contributor
    100+ Posts
    • Apr 2009
    • 105

    BH 552 reset acct track remotely

    Does anyone know if there is a way to reset the account track totals remotely? It doesn't appear on the web page. Didn't know if any utility allows it. Thanks.
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5445

    #2
    Re: BH 552 reset acct track remotely

    If they have asked for it you might as well train someone over the phone. They are sure to ask again.
    Remote panel is your other option.
    Whatever

    Comment

    • BR549
      Senior Tech

      Site Contributor
      100+ Posts
      • Apr 2009
      • 105

      #3
      Re: BH 552 reset acct track remotely

      They know how to do it from in front of the machine. The customer that wants to do it is not in the same city as the machine. Trying to do it from webpage. I don't think remote panel is available on the 552. Service manual doesn't mention it.

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5445

        #4
        Re: BH 552 reset acct track remotely

        Yea your right the C552 does not support that, my bad.
        Sure there must be someone at the machine.
        Whatever

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445

          #5
          Re: BH 552 reset acct track remotely

          Or just find the difference between readings.
          Whatever

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5463

            #6
            Re: BH 552 reset acct track remotely

            there is a pagescope app that can do it.
            https://www.metrosales.com/wp-content/uploads/2014/08/Pagescope_Data_Administrator_for_Managing_Accounts .pdf

            Utility Software Download | Support & Downloads - Business Solutions | KONICA MINOLTA
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

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