C364e - MFP firmware update N.G

[Kenny]

Re: C364e - MFP firmware update N.G

thats special FW not base.\special FW is written to solve special problems.
try the real base FW G20-M1
latest does not make it the best, use the White House as an example.

Actually i have managed to find it. Ill give that a go now and will let you guys know how i get on!

Please work!!

[Kenny]

Re: C364e - MFP firmware update N.G

thats special FW not base.\special FW is written to solve special problems.
try the real base FW G20-M1
latest does not make it the best, use the White House as an example.

The firmware hasn't sorted the issue its just download N.G. all the time, i then try the firmware reset which gets rid of the error invalid external device. but as soon as you try to print ANYTHING it comes up with a C-E301 error.

do you have any more suggestion or am i going to have to order a SSDB

[mo0651]

Re: C364e - MFP firmware update N.G

Have you ran self diagnostic mode?? It may give you a better clue.

[SAR]

Re: C364e - MFP firmware update N.G

IMG_2220.JPGKM had a bulletin for that problem. Follow these instructions in order and it may fix your problem. Doing this procedure has fixed a lot of weird problems with these E series machines for me. BE SURE TO EXPORT AND SAVE ALL OF YOUR IMPORTANT INFO LIKE USER CODES, SCANNING ADDRESSES, ETC. When you do these formats and data clear, it will wipe out that info.

[D Colour]

Re: C364e - MFP firmware update N.G

Hi

I was having a similar problem and found this post very helpful.

Konica BH C654e reset HDD lock password issue

You may not have the HDD Lock error, but our main issue was MFP NG. Which it seems to have fixed.

[Kenny]

Re: C364e - MFP firmware update N.G

We have ordered an SSDB just in case, I will give your suggestions a try! will give an update tomorrow.

thank you all for your help!!

[Kenny]

Re: C364e - MFP firmware update N.G

Have you ran self diagnostic mode?? It may give you a better clue.

I have performed this and everything says its 'OK' trying a few other bits before replacing SSDB

[Kenny]

Re: C364e - MFP firmware update N.G

Dont suppose anybody has the replacement procedure for an SSDB????

Tried other bits but not worked, going to have to replace SSDB

[D Colour]

Re: C364e - MFP firmware update N.G

I saved this from another post on here - have you tried this?

MF222 Etc MFP Board NG.jpg

[D Colour]

Re: C364e - MFP firmware update N.G

Also SSD replacement..TIB08-807129-08_ENG SSD BOARD” REPLACEMENT PROCEDURE MF362Plus_.pdf

[Kenny]

Re: C364e - MFP firmware update N.G

I saved this from another post on here - have you tried this?

[ATTACH=CONFIG]43866[/ATTACH]

Yeah that's what i have tried this morning, but machine still doesn't accept firmware

[Kenny]

Re: C364e - MFP firmware update N.G

Guys,

Just a quick update. The machine now FINALLY works!!!!! after replacing the SSDB the machine finally has taken firmware and all is good

I appreciate all the help!!

[jmaister]

Re: C364e - MFP firmware update N.G

looks like i will need one as well... love old machines. love them!!!!!