Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

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  • Alex1
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2012
    • 285

    Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

    Hi all,

    I have been working on a Bizhub C754 and I cant get anymore then 2- 3 from the tray 3 LCF, tray 4 prints perfect tray 3 isn't. I have changed the rollers, cleaned all sensors, cleaned feed rollers. In LC1, replaced the whole paper cassette drawer 3 with no luck. Anyone else come across this problem???
  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #2
    Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

    Hi have you tried to check with sensor check if everything is correct? Jam Code?

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    • Alex1
      Trusted Tech

      Site Contributor
      250+ Posts
      • Oct 2012
      • 285

      #3
      Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

      I chance cleaned all the sensors, there is no actual error just multiple jam locations and I need to clear them.

      OTE=Bix;898157]Hi have you tried to check with sensor check if everything is correct? Jam Code?[/QUOTE]

      Comment

      • srvctec
        Former KM Senior Tech

        500+ Posts
        • Oct 2009
        • 827

        #4
        Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

        Originally posted by Alex1
        I chance cleaned all the sensors, there is no actual error just multiple jam locations and I need to clear them.

        OTE=Bix;898157]Hi have you tried to check with sensor check if everything is correct? Jam Code?
        [/QUOTE]

        Are the jam codes set to display in the service mode? Even if they aren't you can check the codes in chronological order via the "Paper Jam History" in service mode.
        Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445

          #5
          Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

          Switch 11 bit 7 to 1 to get the jam codes to display on the copy screen.
          Guess J-13XX would be in history.
          Whatever

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          • Alex1
            Trusted Tech

            Site Contributor
            250+ Posts
            • Oct 2012
            • 285

            #6
            Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

            I'll take a look today and see what comes up.

            Are the jam codes set to display in the service mode? Even if they aren't you can check the codes in chronological order via the "Paper Jam History" in service mode.[/QUOTE]

            Comment

            • Alex1
              Trusted Tech

              Site Contributor
              250+ Posts
              • Oct 2012
              • 285

              #7
              Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

              How do I do that. I assume it's in service mode??

              Originally posted by allan
              Switch 11 bit 7 to 1 to get the jam codes to display on the copy screen.
              Guess J-13XX would be in history.

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5445

                #8
                Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

                Yes. under system 2 and software switch settings.
                Refer to the manual.


                Or just look for the display jam code option.
                Whatever

                Comment

                • Alex1
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Oct 2012
                  • 285

                  #9
                  Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

                  Originally posted by Alex1
                  I chance cleaned all the sensors, there is no actual error just multiple jam locations and I need to clear them.

                  OTE=Bix;898157]Hi have you tried to check with sensor check if everything is correct? Jam Code?
                  [/QUOTE]


                  I tried uploading the image taken, however i keep getting errors to upload. but the machine displays sections jamming 1,2,3,11,13, and 12 as multiple sheet jams. its expected as its multiple pages printed however if i do multiple prints from paper cassette drawer 4 it works perfectly fine.

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