Bizhub c454e Error code C - D3A0 (Afther updating firmware)

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Giperzvuk
    Technician
    • Mar 2018
    • 10

    [Error Code] Bizhub c454e Error code C - D3A0 (Afther updating firmware)

  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

    You've got very unlucky if you really didn't try to swap boards.

    Error indicates counter error.
    The total counter values provided by the MFP board and the SSD board are different.
    Was the MFP board replaced from another machine?
    If yes, reinstall the original board.
    Test machine to see if the counter comes back.
    If code persists, replace the MFP board (MFPB).
    If the codes continue when installing a used MFPB or refurb board, the SSD and MFPB will need to be replaced as a set.
    There may be corrupted data (counter or otherwise) being passed form the SSD to the MFPB.

    You may have or not have some luck using reset tool, though.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • Giperzvuk
      Technician
      • Mar 2018
      • 10

      #3
      Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

      Originally posted by tsbservice
      You've got very unlucky if you really didn't try to swap boards.

      Error indicates counter error.
      The total counter values provided by the MFP board and the SSD board are different.
      Was the MFP board replaced from another machine?
      If yes, reinstall the original board.
      Test machine to see if the counter comes back.
      If code persists, replace the MFP board (MFPB).
      If the codes continue when installing a used MFPB or refurb board, the SSD and MFPB will need to be replaced as a set.
      There may be corrupted data (counter or otherwise) being passed form the SSD to the MFPB.

      You may have or not have some luck using reset tool, though.
      The fact is that I am the only user of the machine, since its installation, and these boards have never changed...
      The main question is how to align these counters now?

      Comment

      • Giperzvuk
        Technician
        • Mar 2018
        • 10

        #4
        Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

        I of course admit that the dealer at installation changed boards (it is Russia, everything is possible here) but passed more than 5 years, to prove nothing, it is necessary to solve only a problem most...

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931

          #5
          Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

          You can ignore the movie animation error for now, we can come to that later.

          In CE mode you can copy the SSD to the HDD, try this & reboot.

          Also in CE mode set the HDD uninstalled & reboot do you still get the error.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          ​

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

            Originally posted by copier tech
            You can ignore the movie animation error for now, we can come to that later.

            In CE mode you can copy the SSD to the HDD, try this & reboot.

            Also in CE mode set the HDD uninstalled & reboot do you still get the error.
            Hmm, those're good sugsestions but as counters are stored and backed up onto MFPB and SSD I'm afraid HDD tricks in this case won't help.
            I admit I may be wrong and machine can be restored to working state without replacing expensive boards.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • Giperzvuk
              Technician
              • Mar 2018
              • 10

              #7
              Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

              Originally posted by copier tech
              You can ignore the movie animation error for now, we can come to that later.

              In CE mode you can copy the SSD to the HDD, try this & reboot.

              Also in CE mode set the HDD uninstalled & reboot do you still get the error.

              The most interesting thing is that this is how I lost the movie files ...


              When I could not isolate the error when turning it on with the yellow button, I thought that I should try to copy the SSD to the HDD, the process reached 50% and wrote to me - NG


              After that, the movie files disappeared, the error did not go away ...


              I tried to do it again, the process reached 100% but after rebooting the problem did not solve it ...
              Disabling HDD also does not help, as before D3A0


              I just won’t know what happened and how to fix it.
              Well then for the misfortune ...

              Once again, I will try to describe the entire procedure as detailed as possible, maybe I'm missing something?


              1. There was a fully working device.
              2. The firmware was downloaded from of. site conics.
              3. A flash drive was prepared according to the Service Manual.
              4. The firmware file was extracted to the root of the flash drive.
              5. The USB service port is open and a USB flash drive is inserted.
              6. When flashing, nothing moved, I just made sure that the type of machine was set correctly (for c454e this is 3/0 - it was).
              7. Starting the update, everything went successfully except for the SSD item, it was written loading NG 999999 (or something like that).
              8. Reboot, the machine starts in normal mode and error D3A0 appears on the standard screen for copying and printing.
              9. An attempt to isolate the error through the yellow button when the device is turned on is unsuccessful.
              10. Attempting to copy an SSD to HDD - an error occurred while copying. (Movie files deleted)
              11. Initialization - clearing all data. Successfully, but the error remained.
              12. Another firmware attempt is the same.
              13. A repeated attempt to isolate the error through the yellow button when the device is turned on is unsuccessful.
              14. The second attempt to copy the SSD to the HDD — an error while copying — is now successful, but the error still exists.
              15. Disabling HDD - there is still an error ...

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5445

                #8
                Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

                Try an older version of firmware?
                SSD seems to be central to this.
                Whatever

                Comment

                • rrrohan
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2011
                  • 1971

                  #9
                  Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

                  has the SSD firmware already been updated to V6.05

                  Comment

                  • Giperzvuk
                    Technician
                    • Mar 2018
                    • 10

                    #10
                    Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

                    Originally posted by allan
                    Try an older version of firmware?
                    SSD seems to be central to this.
                    Alas, I'm not an engineer and I don't have access to previous firmware versions...

                    Comment

                    • Giperzvuk
                      Technician
                      • Mar 2018
                      • 10

                      #11
                      Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

                      Originally posted by rrrohan
                      has the SSD firmware already been updated to V6.05
                      Most likely not, the device was bought at the end of 2013 and since that day has never been updated in any way or anywhere...

                      Comment

                      • Giperzvuk
                        Technician
                        • Mar 2018
                        • 10

                        #12
                        Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

                        Arrived engineer, has drawn firmware: A5C10Y0-0100-G20-M1
                        At the same time, the OCR libraries did not get up, but I never used recognition, so the most important thing is that now everything prints...


                        And if anyone has movie to this version (along with the module finisher-stapler and bookletmaker), I would be very grateful

                        Comment

                        • Bix
                          Service Manager

                          1,000+ Posts
                          • Apr 2018
                          • 1421

                          #13
                          Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

                          Hi, with a small contribution to the forum, you could get what you request.

                          Comment

                          • Giperzvuk
                            Technician
                            • Mar 2018
                            • 10

                            #14
                            Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

                            Originally posted by Bix
                            Hi, with a small contribution to the forum, you could get what you request.
                            What i must to do?

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7635

                              #15
                              Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                              Comment

                              Working...