Bizhub c454e Error code C - D3A0 (Afther updating firmware)

[Giperzvuk]

Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

I of course admit that the dealer at installation changed boards (it is Russia, everything is possible here) but passed more than 5 years, to prove nothing, it is necessary to solve only a problem most...

[Giperzvuk]

Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

You've got very unlucky if you really didn't try to swap boards.

Error indicates counter error.
The total counter values provided by the MFP board and the SSD board are different.
Was the MFP board replaced from another machine?
If yes, reinstall the original board.
Test machine to see if the counter comes back.
If code persists, replace the MFP board (MFPB).
If the codes continue when installing a used MFPB or refurb board, the SSD and MFPB will need to be replaced as a set.
There may be corrupted data (counter or otherwise) being passed form the SSD to the MFPB.

You may have or not have some luck using reset tool, though.

The fact is that I am the only user of the machine, since its installation, and these boards have never changed...
The main question is how to align these counters now?

[tsbservice]

Re: Bizhub c454e Error code C - D3A0 (Afther updating firmware)

You've got very unlucky if you really didn't try to swap boards.

Error indicates counter error.
The total counter values provided by the MFP board and the SSD board are different.
Was the MFP board replaced from another machine?
If yes, reinstall the original board.
Test machine to see if the counter comes back.
If code persists, replace the MFP board (MFPB).
If the codes continue when installing a used MFPB or refurb board, the SSD and MFPB will need to be replaced as a set.
There may be corrupted data (counter or otherwise) being passed form the SSD to the MFPB.

You may have or not have some luck using reset tool, though.

[Giperzvuk]