KM Bizhub C353 page coming out tinted yellow when doing color prints/copies

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  • Riviera
    Technician

    Site Contributor
    50+ Posts
    • Sep 2016
    • 66

    KM Bizhub C353 page coming out tinted yellow when doing color prints/copies

    All color units installed less then 10k and 4 months ago. Customer says the tinting started soon after but only recently called. I suspect yellow is over toning.? Is there anyway to correct with out replacing?
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5463

    #2
    Re: KM Bizhub C353 page coming out tinted yellow when doing color prints/copies

    OEM toner?
    if only 10% life they are covered under 100% warranty replacement.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5463

      #3
      Re: KM Bizhub C353 page coming out tinted yellow when doing color prints/copies

      You could try running a background data reset and stabilize under stabilizer and then do your gradations
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: KM Bizhub C353 page coming out tinted yellow when doing color prints/copies

        Just what client says is not relevant and not enough. You should go there and check by yourself. I can't count how many times they(endusers) were misleading me by the problem description.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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