66-01 df628 bizhub 227

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  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    66-01 df628 bizhub 227

    Hi, I want to consult with you about a 66-01 jam code on the Bizhub DF-628 227.


    I always had this problem on the same MFP about 6 months ago and I solved it by cleaning the rollers and blowing dust from the sensors.
    The scan counter is only 30k.


    But this problem seems to recur now. I could try cleaning again but I wonder if any of you have any more suggestions to give me.
    Every time with the DF is an adventure. There doesn't seem to be anything dirty in the sensors but after cleaning, they magically start working again.
  • Leyahné
    Technician
    • Feb 2016
    • 44

    #2
    Re: 66-01 df628 bizhub 227

    Have you changed the take up rollers?

    Sent from my SM-N960F using Tapatalk

    Comment

    • Bix
      Service Manager

      1,000+ Posts
      • Apr 2018
      • 1421

      #3
      Re: 66-01 df628 bizhub 227

      The take up rollers are almost like new, theoretically they should be replaced after 200k uses. It currently only has 30k
      I believe that in the end the problem is generated by paper dust. I should perhaps equip myself with a can of compressed air or a straw to blow at the deepest points.

      Comment

      • mo0651
        Service Manager

        1,000+ Posts
        • Apr 2009
        • 1054

        #4
        Re: 66-01 df628 bizhub 227

        How many scans thru the ADF??? May be higher count. What type of originals??

        Comment

        • Bix
          Service Manager

          1,000+ Posts
          • Apr 2018
          • 1421

          #5
          Re: 66-01 df628 bizhub 227

          Originally posted by mo0651
          How many scans thru the ADF??? May be higher count. What type of originals??
          MFP has a counter for ADF. Currently less than 30,000. It happens with normal A4

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: 66-01 df628 bizhub 227

            I would start with checking original registration sensor PS3. KonMin sometimes uses black felt pads as non reflective surface and paper dust accumulation on pad may create false readings of sensor. Also teach customers to scan originals with holes SEF if possible because on some models holes match sensors and create jam conditions.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808

              #7
              Re: 66-01 df628 bizhub 227

              Originally posted by Bix
              I should perhaps equip myself with a can of compressed air or a straw to blow at the deepest points.
              those SHOULD be a staple in your tool bag.. or even a small blower brush

              Comment

              • Copier Addict
                Aging Tech

                Site Contributor
                10,000+ Posts
                • Jul 2013
                • 13053

                #8
                Re: 66-01 df628 bizhub 227

                Originally posted by Bix
                Hi, I want to consult with you about a 66-01 jam code on the Bizhub DF-628 227.


                I always had this problem on the same MFP about 6 months ago and I solved it by cleaning the rollers and blowing dust from the sensors.
                The scan counter is only 30k.


                But this problem seems to recur now. I could try cleaning again but I wonder if any of you have any more suggestions to give me.
                Every time with the DF is an adventure. There doesn't seem to be anything dirty in the sensors but after cleaning, they magically start working again.
                This jam code is related to duplexing. Have you had the inner cover off and cleaned everything under there? There are rollers and sensors that get dirty and dusty.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22703

                  #9
                  Re: 66-01 df628 bizhub 227

                  66-01 is a pickup jam. Rollers might be dirty or coated with NCR coating. Machine count doesn't mean much. They could have done 1M scans entirely unrelated to printing. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • Copier Addict
                    Aging Tech

                    Site Contributor
                    10,000+ Posts
                    • Jul 2013
                    • 13053

                    #10
                    Re: 66-01 df628 bizhub 227

                    Originally posted by blackcat4866
                    66-01 is a pickup jam. Rollers might be dirty or coated with NCR coating. Machine count doesn't mean much. They could have done 1M scans entirely unrelated to printing. =^..^=

                    66-01 Misfeed at DF turnover section <When DF-628 is installed>

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635

                      #11
                      Re: 66-01 df628 bizhub 227

                      So for me Bix clearly stated that rollers are cleaned a few times and ADF scan counter in service mode is around 30k...and still most of the coments are to say at best... perplexing
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7635

                        #12
                        Re: 66-01 df628 bizhub 227

                        Originally posted by copier addict
                        This jam code is related to duplexing. Have you had the inner cover off and cleaned everything under there? There are rollers and sensors that get dirty and dusty.
                        Agree with that, I would concentrate on Original switchback exit roller and original exit roller release solenoid operation.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • Bix
                          Service Manager

                          1,000+ Posts
                          • Apr 2018
                          • 1421

                          #13
                          Re: 66-01 df628 bizhub 227

                          Thank you all for the advice. At the end this thread is to collect in general the best skills to deal with DF's jam

                          Comment

                          • Bix
                            Service Manager

                            1,000+ Posts
                            • Apr 2018
                            • 1421

                            #14
                            Re: 66-01 df628 bizhub 227

                            I refresh the thread. I have many Bizhub 227s in the field and I must admit that this code is very common. For now, the codes are always solved with a general cleaning of the rollers and sensors but it happens that after a few months the problem returns.
                            I have seen that the parts code of the DF has undergone several changes. In conclusion, it is bad and slow. But chip is good, so it's ok

                            Comment

                            • allan
                              RTFM!!

                              5,000+ Posts
                              • Apr 2010
                              • 5445

                              #15
                              Re: 66-01 df628 bizhub 227

                              Yea depends on what they put thru there. Some guys like to put docs straight out of there inkjet in there.
                              Had a machine in a spice packaging plants and the picking slips that returned was soiled.
                              Not the best option but i had to instruct them to clean the rollers every other day.
                              The companies i worked for never billed for scans so its unfair to drive out there every other day.

                              Have a good look at everything again. Make sure the latch pins that holds the cover down are not bent up slightly, or that you don't have a broken latch hook.
                              Whatever

                              Comment

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