biz 364e remote care messg

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4213

    biz 364e remote care messg

    How do you turn off the "failure to connect for CS remote care" message or something like that? Just bought a machine from wholesaler and has this annoting messg. Think I had this before but forgot what I did to turn off.

    I've tried a few things posted on this forum and didn't work. One of the solutions from this forum said procedure may have to be done a few times to stop message but did several times and still have the message.

    As a last resort if I do an all data clear in service mode will that get rid of message?

    Thanks in advance
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: biz 364e remote care messg

    Did you found this:
    Service Notification Failed message

    Originally posted by KMFLT3CH
    There should be two things to clear in service mode to disable VCare communication completely:


    SVC Mode > CS Remote Care > Start Maintenance > input any 7 digits > END > Detail Settings > RAM clear > Set > END

    and

    SVC Mode > CS Remote Care > Server Settings > Data initialize > Yes > END
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