Bizhub 4050 Slow printing/Spooling

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  • Rewind!
    Somehow it works....

    Site Contributor
    VIP Subscriber
    50+ Posts
    • Jan 2019
    • 86
    #1

    Bizhub 4050 Slow printing/Spooling

    Good morning fellow techs,

    We seem to be running into alot of print/spooling issues with multiple bizhub 4050's located at different locations and on multiple computers. I have tried everything that comes to mind, mutlple drivers, PDF settings, turning off SMTP monitoring,turning off biderectional comms, chaning fonts to bitmap settings and our customer base continues to see these delays. The printer prints as fast as the windows spooler sends jobs, a 6 page document may print 3 pages, wait a minute print 1 more than a few more minutes and print the final pages. This behavior is out of reader,acrobat pro, web browers, specilzied software. As said we have tried generic, common, PCL5, PCL3, PCL6, PS, XPS drivers all to no avail. From what Ive seen that has all stemmed from the windows 1903 update. Any insight would greatly be appreciated.

    Many thanks!

    JC
    Tags: bizhub, pages, print, settings, windows
    • SmellsHot
      Head Tech

      500+ Posts
      • Dec 2009
      • 512
      #2
      Re: Bizhub 4050 Slow printing/Spooling

      We had an issue with IPV6 at a hospital. It only affected the 4050 model none of the other konica's. Are you losing any print jobs?
      Ended up using wireshark on their network and found a ton of IPV6 traffic, not just from the 4050's but certain intel boards on the PC's as well.
      Have you tried the "direct print" feature from the web interface? That eliminates the print driver settings
      Everyone has the right to be stupid. Some people just abuse this privelage more than others

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635
          #3
          Re: Bizhub 4050 Slow printing/Spooling

          Originally posted by Rewind!
          Good morning fellow techs,

          We seem to be running into alot of print/spooling issues with multiple bizhub 4050's located at different locations and on multiple computers. I have tried everything that comes to mind, mutlple drivers, PDF settings, turning off SMTP monitoring,turning off biderectional comms, chaning fonts to bitmap settings and our customer base continues to see these delays. The printer prints as fast as the windows spooler sends jobs, a 6 page document may print 3 pages, wait a minute print 1 more than a few more minutes and print the final pages. This behavior is out of reader,acrobat pro, web browers, specilzied software. As said we have tried generic, common, PCL5, PCL3, PCL6, PS, XPS drivers all to no avail. From what Ive seen that has all stemmed from the windows 1903 update. Any insight would greatly be appreciated.

          Many thanks!

          JC
          JC good day, did you ever manage to get it resolved? Seems we are in same situation here with this little piece of sh!t.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2413
              #4
              Re: Bizhub 4050 Slow printing/Spooling

              Shure it's the printer? Check it with your laptop + direct connection and avoid using windows class drivers and/or wsd port.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22703
                  #5
                  Re: Bizhub 4050 Slow printing/Spooling

                  bh 4750
                  Bizhub 4050 Prompt A Trouble Code E301(000.00)
                  Konica Minolta bizhub 475 error code E301
                  Bizhub 4050 freezes/locking up

                  I can't seem to locate the original thread, but here's the record in the database:

                  bizhub 4052, 4752
                  Won't scan, print or access user boxes while connected to the network. MFP locks up. When Scan is pressed goes to time clock (forever). Will not print from the network or even internal reports, until the network cable is disconnected. Network traffic causes the MFP to lock up. Affects only all (4) bizhub 4052's on this network. Detail codes: (8) 0X1FFF, (5) 0X9CE2, (2) 0X4002, (1) 0X201A, (1) 0X2017, (2) 0X2008, (1) 0X2015, (1) 0X076C. Refer this issue to endusers IT.

                  Eventually, after much heartache, we installed (4) branded Lexmarks of exactly the same build with no issues. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Gift
                      Service Manager

                      1,000+ Posts
                      • Mar 2011
                      • 2413
                      #6
                      Re: Bizhub 4050 Slow printing/Spooling

                      A collegue told me that he had to set the network speed manually to 100mbs and disable all protocols beside ipv4

                        Comment

                        • mr_opp
                          Junior Member
                          • Jul 2022
                          • 1
                          #7
                          Re: Bizhub 4050 Slow printing/Spooling

                          We had some kind of similar problem with the same machine. It was fixed by changing the network speed of the machine. Go to Administrator settings/network settings/device settings/network speed. It was put on Auto. We changed it to 100 Mbit and everything went fine.

                            Comment

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