Re: 458E not cancel staple command not working
the max limit is 50 so anything larger can use....
the max limit is 50 so anything larger can use....
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We know a thing or two because we've seen a thing or two.
The medication helps though... -
Re: 458E not cancel staple command not working
Apologize, but I mis read the origianl post..I tested this on 2 different models with the same results (no internal finishers though). It seems that the results he/she is getting are not waht should be occuring. Wonder if this is limted to the internal finisher..EComment
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Re: 458E not cancel staple command not working
The internal finisher has a 50 page staple max. So does the slim finisher.
There is a 100 sheet stapling finisher for that model and would be the fix-all for this scenario.We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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Re: 458E not cancel staple command not working
Got word back from Konica Tech Support. They said that what it is doing is how it's designed to do. I'll have to live with that ......and so will the customer I guess. I think it's a bad design though. Every time the customer walks up to the machine with an original set of more than 50 pages their job will be stopped before it's all scanned and the first 50 pages will be stapled....no matter what you tell it to do. So the customer will have to count their sets before they copy or have to run them a second time without selecting stapling. I don't blame them for not liking that. To my thinking, the CANCEL STAPLE button on-screen should just cancel the staple command and then scan the rest of the sheets and then print the set out completely without stapling it. I know it's a small thing but I think it's wrong and it bugs me and it bugs the customer.Comment
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Re: 458E not cancel staple command not working
So, how about a workaround since you can't redesign the operation of the machine. If your customer has what might be more than 50 originals, just have them scan them to a box, which will count the originals for them. If within 50, run them again as stapled copies, if not, don't staple. You could even make a one touch to that box called Original Count and then put in on the main screen or as a program.Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.Comment
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Re: 458E not cancel staple command not working
I hope he is not like some of my clients.
He has 30 sheets and wants to staple them: he goes to the printer, starts copying and proceeds with stapling.
When I saw this I said: Are you serious? You first pick up a clamp and you clamp your 30 sheets, without necessarily wasting more paper and toner (the non-stapled sheets were thrown away).
Surely I earn more if he does these useless operations but I hate waste.Comment
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Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.Comment
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