Bizhub C368 fuser noise

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  • BluaboardTwice
    Technician
    • Jul 2017
    • 11

    #16
    Re: Bizhub C368 fuser noise

    I would recommend doing a low check on the fusing motor with the door open. I've seen at times noise is actually coming from Gears on the opposit side of the fuse or on the door . Specifically the paper exit white gear sometimes is loose

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    • BluaboardTwice
      Technician
      • Jul 2017
      • 11

      #17
      Re: Bizhub C368 fuser noise

      Originally posted by BluaboardTwice
      I would recommend doing a low check on the fusing motor with the door open. I've seen at times noise is actually coming from Gears on the opposit side of the fuse or on the door . Specifically the paper exit white gear sometimes is loose
      Also since you Already checked the fusing unit you may want to examine the RU in the rear corner. Which also is known to make screeching noises.
      Last edited by BluaboardTwice; 02-28-2020, 03:29 PM. Reason: Spelling

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      • Bix
        Service Manager

        1,000+ Posts
        • Apr 2018
        • 1421

        #18
        Re: Bizhub C368 fuser noise

        Originally posted by popup2u
        It was on the right side mainly, on the gears, if you turn the fusing unit on its right side some should fall from out of the unit itself, and in the back corners of where the fusing unit sits, but be careful because it DOES NOT like to come out of clothes
        If I don't get it wrong, are you talking about these? Thank you
        Fixiereinheit.jpg
        I tried to put fuser grease without success. Some have reported noise problems to me in the past but sometimes it resolves itself. For the moment it has suddenly appeared. My suspicion is that it comes from some clutch/gear from the Fusing Drive Section. But to get into that area, it's very complicated
        cluthc.jpg

        Originally posted by BluaboardTwice
        Also since you Already checked the fusing unit you may want to examine the RU in the rear corner. Which also is known to make screeching noises.
        Do you mean the paper exit unit? I had a case on a bizhub 458e but it doesn't seem the same noise to me. Furthermore, the noise seems to be present even when the rollers of the paper exit unit do not turn but the printer is warming up. Thank you!

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        • occus
          Trusted Tech

          250+ Posts
          • Jul 2013
          • 331

          #19
          Re: Bizhub C368 fuser noise

          Take out the 4 black passiv rollers after the fuser and put grease on the center. Also the passiv rollers on the door. These plastic rollers can squeek like "metall friction" I had many of these..

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          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5462

            #20
            Re: Bizhub C368 fuser noise

            Will possibly become time for inevitable if you can't find it in the paper path or on the door to dig in from the back covers.
            Whatever

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            • avecosat
              Trusted Tech

              250+ Posts
              • Jun 2012
              • 304

              #21
              Re: Bizhub C368 fuser noise

              I had to change two or three times CL6 for noise in 4series

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              • MVPunisher
                Trusted Tech

                Site Contributor
                100+ Posts
                • May 2013
                • 209

                #22
                Re: Bizhub C368 fuser noise

                I have a lot of these in the field. I have dealt with fuser noise on several of them. Majority of the time it is fuser related. A handful of times it has been fuser drive related. In that case I just replace the drive unit as a whole. It may seem lazy but if I'm going that far in , I'm not taking chances. It was a nightmare at first but now I have it down to about 1-1.5 hour job total. Not too bad.

                This may be a coincidence but I have had very good luck diagnosing this using the following procedure.

                Run 45-1 load check to run fuser....run 45-1 in both pressure and retracted states (45-6 and 45-7) When the fuser is the culprit the noise will appear in both conditions.

                When the culprit is the "fuser drive" the 45-1 noise only happens in one of the 2 conditions (45-6 or 45-7, I honestly cant remember which one) but point is if its noisy in both its fuser, when it goes away from changing conditions its drive.

                I have only had like 3 drive units be the issue so that could be a coincidence.... but all 3 had that exact symptom in load check. If anyone else runs into it let me know if I am correct.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7974

                  #23
                  Re: Bizhub C368 fuser noise

                  Originally posted by MVPunisher
                  I have a lot of these in the field. I have dealt with fuser noise on several of them. Majority of the time it is fuser related. A handful of times it has been fuser drive related. In that case I just replace the drive unit as a whole. It may seem lazy but if I'm going that far in , I'm not taking chances. It was a nightmare at first but now I have it down to about 1-1.5 hour job total. Not too bad.

                  This may be a coincidence but I have had very good luck diagnosing this using the following procedure.

                  Run 45-1 load check to run fuser....run 45-1 in both pressure and retracted states (45-6 and 45-7) When the fuser is the culprit the noise will appear in both conditions.

                  When the culprit is the "fuser drive" the 45-1 noise only happens in one of the 2 conditions (45-6 or 45-7, I honestly cant remember which one) but point is if its noisy in both its fuser, when it goes away from changing conditions its drive.

                  I have only had like 3 drive units be the issue so that could be a coincidence.... but all 3 had that exact symptom in load check. If anyone else runs into it let me know if I am correct.
                  Very useful information, Thanks MVP.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 8132

                    #24
                    Re: Bizhub C368 fuser noise

                    Originally posted by MVPunisher
                    I have a lot of these in the field. I have dealt with fuser noise on several of them. Majority of the time it is fuser related. A handful of times it has been fuser drive related. In that case I just replace the drive unit as a whole. It may seem lazy but if I'm going that far in , I'm not taking chances. It was a nightmare at first but now I have it down to about 1-1.5 hour job total. Not too bad.

                    This may be a coincidence but I have had very good luck diagnosing this using the following procedure.

                    Run 45-1 load check to run fuser....run 45-1 in both pressure and retracted states (45-6 and 45-7) When the fuser is the culprit the noise will appear in both conditions.

                    When the culprit is the "fuser drive" the 45-1 noise only happens in one of the 2 conditions (45-6 or 45-7, I honestly cant remember which one) but point is if its noisy in both its fuser, when it goes away from changing conditions its drive.

                    I have only had like 3 drive units be the issue so that could be a coincidence.... but all 3 had that exact symptom in load check. If anyone else runs into it let me know if I am correct.
                    Thanks for sharing your knowledge!
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • Bix
                      Service Manager

                      1,000+ Posts
                      • Apr 2018
                      • 1421

                      #25
                      Re: Bizhub C368 fuser noise

                      Excellent experience, thanks MVP!

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