Bizhub c224E not putting anything to paper

[Ilsu]

Re: Bizhub c224E not putting anything to paper

So lets see, on earlier C224e-s there was "problem" such kind: when some of spare part or consumable was ending it's life, machine was stopping and asking for replacing the part. On newer C224e-s, MFP was continuing printing even when life of some parts was ended. You can check life stop settings in the service mode, enter service mode and then > Stop button>0>C, then enter Life Stop settings and then set it to Off.

I want to thank user Takhnamishvili from bottom of my heart! You solved the problem! Life stop setting made the trick and now machine also warns me that black drum unit needs to be replaced. Now I have to buy it and figure out how I can set the machine to understand that I print A4 and A3-sized documents and not something like 8"*11" documents

Thank you all who helped me out with this. As told, I learned a lot already and will definitely follow and support this forum to learn more.

[Ilsu]

Re: Bizhub c224E not putting anything to paper

How to get to service mode?

we don't share that with non techs

I am end user who is most likely bought piece of s**t worth of 1100$

NO! YOU just screwed the machine because YOU didn't know what you were doing. By FORMATTING the drive you have lost all important machine information.
THIS is why Techs spent HOURS and HOURS learning and READING on the problem. The proper way is to BACK UP the machine and THEN formatting the drive.

IT ISN'T THE MACHINE the problem is PBKAC


so now you come here wanting OUR help and blaming the problem on the copier!?

First of all: I thought that this forum is just beacuse of this. People asking about their problems with the machines and others help them out. By the way, you are also wrong. When I got the machine and started it up, there wasn't any other option than format HDD or something like "reset encrytion password". I haven't caused this by myself. I bought it from auction and didn't have any control what seller did to that machine prior to purchase. They told me afterwards that they wrote HDD over. I have never said that there is something wrong with the machine. It just needs right settings and those are what I am trying to find out without paying my ass off. I am an engineer, too but from telecommunications sector. I truly appreciate the help from OTHER members of this forum and I have already learned a lot. Now I purchase new black drum unit and take the machine to service. Then I don't have to pay that over 300USD for technician to come over.

I wish you relaxing weekend. I think that you need it.

Ilkka

[allan]

Re: Bizhub c224E not putting anything to paper

If this guy is willing to learn how to work on his machine lets give him the benefit of the doubt

To Ilsu, if you want to do this stuff on your own you will need a Service Manual and be willing to spend a lot of time studying it. As said, you can easily do more harm than good, so be very cautious. Seeing how you contributed, I can send you a manual but it I do not have the manual for that exact model, maybe someone will be kind enough to send you a PM with it. As already touched on, there are settings that will allow you to still operate the machine with consumables that are out of life and they are fairly easy to implement, you just need the information.

I have never had a reason to try this, does anyone know if he can get into SM can he run test print or even just a paper passage with EOL parts without changing settings?

**Edit** Google is something else here yah go: BizhubC364e C284e C224e ServiceManual E Ver1.0 | Aviation | Wing Configurations

All the print from SM should work except possibly for gradation adjustment.

[Synaux]

Re: Bizhub c224E not putting anything to paper

If this guy is willing to learn how to work on his machine lets give him the benefit of the doubt

To Ilsu, if you want to do this stuff on your own you will need a Service Manual and be willing to spend a lot of time studying it. As said, you can easily do more harm than good, so be very cautious. Seeing how you contributed, I can send you a manual but it I do not have the manual for that exact model, maybe someone will be kind enough to send you a PM with it. As already touched on, there are settings that will allow you to still operate the machine with consumables that are out of life and they are fairly easy to implement, you just need the information.

I have never had a reason to try this, does anyone know if he can get into SM can he run test print or even just a paper passage with EOL parts without changing settings?

**Edit** Google is something else here yah go: BizhubC364e C284e C224e ServiceManual E Ver1.0 | Aviation | Wing Configurations

[allan]

Re: Bizhub c224E not putting anything to paper

Order a black drum. End user can install it.

[allan]

Re: Bizhub c224E not putting anything to paper

Just got the estimate about the costs. Only trip to my location would cost around 360$ plus time on site is 160$/hour.

Really 160 an hour, Seems steep.
Look around for a freelance tech.

[copyman]

Re: Bizhub c224E not putting anything to paper

I didn't read all the posts but did you confirm in service mode that the HDD was installed?

Do physical format first (might take several hours), then do logical format. If you can't print a config page then you won't be able to print.

[Synthohol]

Re: Bizhub c224E not putting anything to paper

it seems very likely that the black drum has reached end of life a long long time ago and the life stop setting has likely kicked in preventing passing paper.
replace the black drum.
no judgement here

[Takhnamishvili]

Re: Bizhub c224E not putting anything to paper

How to get to service mode?

we don't share that with non techs

I am end user who is most likely bought piece of s**t worth of 1100$

NO! YOU just screwed the machine because YOU didn't know what you were doing. By FORMATTING the drive you have lost all important machine information.
THIS is why Techs spent HOURS and HOURS learning and READING on the problem. The proper way is to BACK UP the machine and THEN formatting the drive.

IT ISN'T THE MACHINE the problem is PBKAC


so now you come here wanting OUR help and blaming the problem on the copier!?

Man, stop showing me red cards, we're not here to judge each other, we're here to help. The way how to enter the service mode is explained many times ago before me, just search it in the Google, also what user did it's already done and I'm sure judgement will not solve problem. Let's think about ways how to help each other.

Best wishes,
George😊

[Phil B.]

Re: Bizhub c224E not putting anything to paper

How to get to service mode? How to get to service mode? I am end user who is most likely bought piece of s**t worth of 1100$

How to get to service mode?

we don't share that with non techs

I am end user who is most likely bought piece of s**t worth of 1100$

NO! YOU just screwed the machine because YOU didn't know what you were doing. By FORMATTING the drive you have lost all important machine information.
THIS is why Techs spent HOURS and HOURS learning and READING on the problem. The proper way is to BACK UP the machine and THEN formatting the drive.

IT ISN'T THE MACHINE the problem is PBKAC


so now you come here wanting OUR help and blaming the problem on the copier!?

[tsbservice]

Re: Bizhub c224E not putting anything to paper

I double checked: it was 105k. Anyway, this is going to cost a bit too much for me. Have to figure out how I can get at least a little bit money back.

Too late tonight. I will PM you tomorrow with some insights. 105k or 150k it's pretty low total counter and machine has to be a champ.
Thank You for becoming a Contributor!

[Takhnamishvili]

Re: Bizhub c224E not putting anything to paper

This trick didn't solve the problem. Have to figure out something else. It may be that black drum unit which causes the problem or what do you think?

So lets see, on earlier C224e-s there was "problem" such kind: when some of spare part or consumable was ending it's life, machine was stopping and asking for replacing the part. On newer C224e-s, MFP was continuing printing even when life of some parts was ended. You can check life stop settings in the service mode, enter service mode and then > Stop button>0>C, then enter Life Stop settings and then set it to Off.

[Ilsu]

Re: Bizhub c224E not putting anything to paper

Become Contributor to CTN by donating a small amount of bucks and sure someone will guide you through your way. If this machine counter is only at 150k you have made big deal. Great machines those are.

I double checked: it was 105k. Anyway, this is going to cost a bit too much for me. Have to figure out how I can get at least a little bit money back.

[tsbservice]

Re: Bizhub c224E not putting anything to paper

Become Contributor to CTN by donating a small amount of bucks and sure someone will guide you through your way. If this machine counter is only at 150k you have made big deal. Great machines those are.

[Ilsu]

Re: Bizhub c224E not putting anything to paper

As I mentioned, I really don't remember which of format type needs little time and which needs long time. It must solve your problem

This trick didn't solve the problem. Have to figure out something else. It may be that black drum unit which causes the problem or what do you think?