Overall density is low, white spots on solid pattern - Pro 951

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  • Takhnamishvili
    Technician
    • Mar 2019
    • 53

    [Misc] Overall density is low, white spots on solid pattern - Pro 951

    Hello guys!

    Have a density problem on BH Pro 951. When I'm trying to print 100% density, it prints approx. 70%, also there are some strange white spots on printouts. Replacing drum, performing Max density auto adj, toner density initial adj, drum set mode did not help, replacing IDC sensor did not help, replacing TCR sensor did not help (Dev. unit has only 400K prints on counter) I'm attaching photo, any suggestions will be appreciated.

    Best Wishes


    Untitled-1.jpg
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: Overall density is low, white spots on solid pattern - Pro 951

    On other models white spots are usually related with second transfer, I don't know this model but may give it a look.
    Also you can try to Change the control of the toner density sensor to increase toner density (DipSW5-5, 6, 7).
    Good luck
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • Takhnamishvili
      Technician
      • Mar 2019
      • 53

      #3
      Re: Overall density is low, white spots on solid pattern - Pro 951

      Originally posted by tsbservice
      On other models white spots are usually related with second transfer, I don't know this model but may give it a look.
      Also you can try to Change the control of the toner density sensor to increase toner density (DipSW5-5, 6, 7).
      Good luck
      Thanks for your advise. I've already tried changing that dipswitches but it gave nothing. I'm sure that these white spots and low density are somehow related to each other, but can not find exact solution.

      Comment

      • Toxic
        Senior Tech

        500+ Posts
        • Dec 2009
        • 690

        #4
        Re: Overall density is low, white spots on solid pattern - Pro 951

        Usually when i see this on my several bizhubs 950 it caused by weak developer and time to replace it.
        Often it happened about 1 mil clicks in my case.

        Comment

        • ZOOTECH
          Senior member of CRS

          Site Contributor
          2,500+ Posts
          • Jul 2007
          • 3381

          #5
          Re: Overall density is low, white spots on solid pattern - Pro 951

          I've seen this symptom on Sharp models, and the cause was poor paper quality.
          "You can't trust your eyes, if your mind is out of focus" --

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22699

            #6
            Re: Overall density is low, white spots on solid pattern - Pro 951

            Is there a repeating interval in the specks, on 13" X 19" paper? What direction of travel? May I assume that you are not doing the recommended maintenance as described in the manual? =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Synaux
              Service Manager

              Site Contributor
              1,000+ Posts
              • Mar 2012
              • 1224

              #7
              Re: Overall density is low, white spots on solid pattern - Pro 951

              Originally posted by ZOOTECH
              I've seen this symptom on Sharp models, and the cause was poor paper quality.
              Paper causing this? What are you using 1800's parchment? (Or perhaps laid OR maybe even felt) with a built-in option for the feed-roller/blade/IU/dev issue?

              Comment

              • Takhnamishvili
                Technician
                • Mar 2019
                • 53

                #8
                Re: Overall density is low, white spots on solid pattern - Pro 951

                Developer and Dev. Unit have only 400K on counter, no more. On other 951s I have not seen such problem even when developer counts 1.200K. Anyway I'm going to swap them tomorrow for troubleshooting purposes.

                Symptom occurs on other papers too.

                There is no repeating interval between these white spots, their location is random. Feed direction is from right to the left as you look at the photo. I'm doing maintenance, so printer is clean and also all spare parts are ok, they're not at the end of their life.

                Comment

                • Synaux
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Mar 2012
                  • 1224

                  #9
                  Re: Overall density is low, white spots on solid pattern - Pro 951

                  Originally posted by Takhnamishvili
                  Developer and Dev. Unit have only 400K on counter, no more. On other 951s I have not seen such problem even when developer counts 1.200K. Anyway I'm going to swap them tomorrow for troubleshooting purposes.

                  Symptom occurs on other papers too.

                  There is no repeating interval between these white spots, their location is random. Feed direction is from right to the left as you look at the photo. I'm doing maintenance, so printer is clean and also all spare parts are ok, they're not at the end of their life.
                  This is out of my wheelhouse, but HV board?

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5445

                    #10
                    Re: Overall density is low, white spots on solid pattern - Pro 951

                    Try switch 6 bit 7 to 1.
                    That will disable auto drum voltage control. Basically ignoring the DPS sensor. It would go to a preset value, option to change it would be greyed out.
                    If there is a massive improvement it means that the DPS the drum or the charge is wacky.
                    No clue whats up with your machine. Could even be environmental.
                    Whatever

                    Comment

                    • Takhnamishvili
                      Technician
                      • Mar 2019
                      • 53

                      #11
                      Re: Overall density is low, white spots on solid pattern - Pro 951

                      Originally posted by Synaux
                      This is out of my wheelhouse, but HV board?
                      I did not swap it, but I think I must try. There are two HV boards, HV1 and HV2 and I think I have to try both of them. Thank you for suggestion

                      Comment

                      • Takhnamishvili
                        Technician
                        • Mar 2019
                        • 53

                        #12
                        Re: Overall density is low, white spots on solid pattern - Pro 951

                        Originally posted by allan
                        Try switch 6 bit 7 to 1.
                        That will disable auto drum voltage control. Basically ignoring the DPS sensor. It would go to a preset value, option to change it would be greyed out.
                        If there is a massive improvement it means that the DPS the drum or the charge is wacky.
                        No clue whats up with your machine. Could even be environmental.
                        Thanks for your suggestion, I will try this dipswitch and write here how it goes 😊

                        Comment

                        • allan
                          RTFM!!

                          5,000+ Posts
                          • Apr 2010
                          • 5445

                          #13
                          Re: Overall density is low, white spots on solid pattern - Pro 951

                          Originally posted by Takhnamishvili
                          Thanks for your suggestion, I will try this dipswitch and write here how it goes 😊
                          Don't dismiss the fact that it could be developer.
                          Whatever

                          Comment

                          • Toxic
                            Senior Tech

                            500+ Posts
                            • Dec 2009
                            • 690

                            #14
                            Re: Overall density is low, white spots on solid pattern - Pro 951

                            I always start with basics,in this case try swap complete developing unit from another machine (if you can) and leave HV boards for the end.
                            But i strongly believe developer will solve this problem regardless (realively) current low part life.
                            I have expirience for example, developer will crash long before if machine done lot NCR paper.

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22699

                              #15
                              Re: Overall density is low, white spots on solid pattern - Pro 951

                              I'm personally leaning towards primary charge. If I had wires and grid on-hand, I would do that first. If I'd gone this far without resolution and had to order, I'd probably replace the primary charger assy. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

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