C454e C6104

[jwai]

Hello,

I have one C454e that display C6104.
I disassembly and check the driving of CIS cleaning unit, it rotate several turns , the cleaning roller move when I manually turn the motor.
The home sensor get bad? or other else?

[Genotrom]

Re: C454e C6104

Hi, start a load check, don't do it manually.
I think it's 60 - 81 If you hear noise, stop and locate the stuck paperclip. If so, make sure that the sensor is not dirty and that the cleaning roller belt has not jumped.

[blackcat4866]

Re: C454e C6104

Yeah, you can get the code if it's out of time. =^..^=

[jwai]

Re: C454e C6104

thank you all.
as i checked that cleaning roller mounting unit, i found the back side lock lever cracked.
so it slightly uneven width on the entrance of paper path.
this condition will cause code?

[allan]

Re: C454e C6104

I would guess that could be the reason the belt would have jumped.

[tsbservice]

Re: C454e C6104

Check for cleaning motor broken mounts. Believe it or not there is FW update dealing with this issue. Not after it happened anyway.

[jwai]

Re: C454e C6104

Check for cleaning motor broken mounts. Believe it or not there is FW update dealing with this issue. Not after it happened anyway.

Thank you for your prompt.
I'm waiting for the jam release lock lever, I will check them also after the replacement.

[blazebusiness]

Re: C454e C6104

thank you all.
as i checked that cleaning roller mounting unit, i found the back side lock lever cracked.
so it slightly uneven width on the entrance of paper path.
this condition will cause code?

That condition will certainly throw the code because when the jam release door is not closed properly the brush rotation movement is "locked" until it is closed properly.

Replacing the back side lock lever should solve your issue.