Bizhub 4050 email jam notification?

[Jumping Jack Flash]

Re: Bizhub 4050 email jam notification?

Its an easy firmware fix i guess.
Need to escalate the problem thru the right channels to see if they will fix this.

Hi
I found two devices with different firmware.
The machine in firmware version 4050_Ver10 sends erroneous
data, but everything works with copying, scanning and printing.
Many times it turned out that the firmware is to blame.
BH4050 FW NG.jpgBH4050 FW OK.jpg

[tsbservice]

Re: Bizhub 4050 email jam notification?

I do setup our office C250i to send email notifications and upon making a jam( don't blame me usually I remove paper jams :. ) this is what I received:
Misfeed detected.
Nice work KM. Totally useless that way, have to agree.

I have to correct myself. Today machine C250i sends me email for paper jam PLUS jam code: Error : Misfeed detected. 11-02
As I made my tests before I opened front door during copying to stop paper inside. Obviously that way machine didn't actually write jam code(even in jam history in service mode).