c300i screen freezed

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  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #16
    Re: c300i screen freezed

    Here in germany too it goes badly. Our government say 70% of Germans will be infected. I hope they are wrong.
    I had a C250i with some random freezing and I replaced the STRGB. But at least in my case it lit up. In your case not even that. Maybe a self diagostic can help but if it doesn't make you do it, it's difficult to figure out what to replace first.

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    • Genotrom
      Technician

      50+ Posts
      • Feb 2020
      • 77

      #17
      Re: c300i screen freezed

      problem solved. I replaced the Storage Board and I put the G00-7B firmware on. I have lost everything but now the printer has restarted! If this happens to someone, remember to bring the OCR, PDFA and Movie files as well because they may ask you for it after the replacement.
      thanks everyone for the support.

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      • jwai
        Senior Tech

        500+ Posts
        • May 2018
        • 508

        #18
        Re: c300i screen freezed

        Originally posted by Genotrom
        problem solved. I replaced the Storage Board and I put the G00-7B firmware on. I have lost everything but now the printer has restarted! If this happens to someone, remember to bring the OCR, PDFA and Movie files as well because they may ask you for it after the replacement.
        thanks everyone for the support.
        It sounds a good news!
        The concept is similar to previous models that replace hard disk drive.

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        • Genotrom
          Technician

          50+ Posts
          • Feb 2020
          • 77

          #19
          Re: c300i screen freezed

          I believe that the first iSeries have some bad SSDs. In fact in the part list they warn of a change but the code remains the same.

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