Cant scan to email. TX Errors bizhub C224

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  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2139

    #16
    Re: Cant scan to email. TX Errors bizhub C224

    I installed the version up firmware on my own c284 today - nothing to lose as it cost me nothing.

    Whats not mentioned in any of the instructions is that the whole purpose of the version up software is defeated if you do not change to function version 7 after installation.

    If you leave it on the 4 series standard of function version 1 you are still restricted to SHA-1.
    You also do not get the full features of LK-110 without enabling function version 7. DOCX and XLSX are missing if you leave it on function version 1.

    You also get the thinner screen fonts of the modern machines on the user interface after this.

    You can even install the current version of Market place on a 4 series - and it works too - you must actually use valid email address associated with an account in the installer on a 4 series or it will never connect.

    Another thing noticed, movie data was not accepted of the e series type without changing the filename to the c284 series movie data. Then it loaded and worked fine.
    Last edited by EarthKmTech; 03-27-2020, 01:18 PM.

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    • jonbonse
      Senior Tech

      Site Contributor
      500+ Posts
      • Jun 2009
      • 730

      #17
      Re: Cant scan to email. TX Errors bizhub C224

      Originally posted by copyman
      Your are correct. There is a firmware addressing this issue.

      Please make a small contribution to this website and someone or myself will send it to you.
      Hi copyman

      I too am in a pickle with this. One of our clients C224 (non E) was working fine until recently but stopped working since a new router has been installed. No matter what I try i can't get it to scan to email again due to a server connection error....

      Would you mind helping with the special 'up firmware'?

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      • emujo2
        Service Manager

        1,000+ Posts
        • Mar 2017
        • 1580

        #18
        Re: Cant scan to email. TX Errors bizhub C224

        Originally posted by jonbonse
        Hi copyman

        I too am in a pickle with this. One of our clients C224 (non E) was working fine until recently but stopped working since a new router has been installed. No matter what I try i can't get it to scan to email again due to a server connection error....

        Would you mind helping with the special 'up firmware'?

        Typical customer response..We changed a major part of our network, now the machine stopped scanning. Please send tech out to correct it..E

        Comment

        • jonbonse
          Senior Tech

          Site Contributor
          500+ Posts
          • Jun 2009
          • 730

          #19
          Re: Cant scan to email. TX Errors bizhub C224

          Originally posted by emujo2
          Typical customer response..We changed a major part of our network, now the machine stopped scanning. Please send tech out to correct it..E
          Exactly! how frustrating!!We've changed something, now its your fault to sort!!!!

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