I'm having an issue with an Oce C620 which is a rebadged Minolta C5500. My customer has had the machine now for 2 weeks and we have only run it for about 8 hours. The problem is only with the black imaging unit. There have been 7 replacments but still the same problem returns. We are getting white marks in the print from the black, an engineer let slip that this problem could not be fixed for maybe 6-8 weeks. We where then told that it was a temperature related issue. My customer suggested he would enclose the machine in a temperature controlled enclosure with air con, heaters and a de-humidifier. Oce would not then commit to a guarantee that this is going to solve the problem, any ideas?
Update: It appears that the cleaning plate in the black drum is folding back on its self, after about 100 sheets....
Update: It appears that the cleaning plate in the black drum is folding back on its self, after about 100 sheets....
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