Bizhub C3100p error

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  • copicatt
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2008
    • 361

    Bizhub C3100p error

    CC231B89-300F-4A32-A35D-CB1C178CABDA.jpg
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7627

    #2
    Re: Bizhub C3100p error

    Start with reseating connectors.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • Edgar Uk
      Junior Member
      • Apr 2019
      • 6

      #3

      Comment

      • srvctec
        Former KM Senior Tech

        500+ Posts
        • Oct 2009
        • 827

        #4
        Re: Bizhub C3100p error

        Originally posted by Edgar Uk
        Check the rear of the fuser is pushed in & connected correctly. You can get this error if it isn’t.
        HUH?!

        The fuser is basically at the top of the machine while the laser unit is clear at the bottom with lots of other stuff between the two. Unless they both get power through the same circuit, which I seriously doubt.
        Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

        Comment

        • Edgar Uk
          Junior Member
          • Apr 2019
          • 6

          #5

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22693

            #6
            Re: Bizhub C3100p error

            Funny that you mention that ... I've seen that too on a C25! If the customer latches the front of the fuser, but not the back they'll get 0130 (laser shutter malfunction) and 0094 (second transfer drive failure). The way I figure it the doorswitch actuator opens the laser shutter. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • srvctec
              Former KM Senior Tech

              500+ Posts
              • Oct 2009
              • 827

              #7
              Re: Bizhub C3100p error

              Originally posted by blackcat4866
              Funny that you mention that ... I've seen that too on a C25! If the customer latches the front of the fuser, but not the back they'll get 0130 (laser shutter malfunction) and 0094 (second transfer drive failure). The way I figure it the doorswitch actuator opens the laser shutter. =^..^=
              I hope reseating the fuser does work and if it does, I will have learned something, which I love doing.
              Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

              Comment

              • copicatt
                Trusted Tech

                Site Contributor
                250+ Posts
                • Nov 2008
                • 361

                #8
                Re: Bizhub C3100p error

                Here is what I did:
                I first reseated the connectors on the boards in the back (MFP/PRCB). Didn't work. So i dove in and removed the PH (Laser Unit). Lord what a job. I reconnected the connectors at the laser unit and reassembled it all. It is now working!!! Didn't touch the fuser.

                Thanks for the help!

                Comment

                • Edgar Uk
                  Junior Member
                  • Apr 2019
                  • 6

                  #9
                  Re: Bizhub C3100p error

                  Great to hear you fixed it but out of curiosity why not check the fuser first as that would take less than 10 seconds and if it had been that then it would have saved taking a machine to pieces?

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