C554e during firmware update MF controller shows N.G

[naren parashar]

Re: C554e during firmware update MF controller shows N.G

very good discussion on the MFP Download N.G.
today i have seen this issue in KM C454e which is start giving this msg during firmware update.. i have tried to downgrade upgrade firmware but no luck.
then i have removed the SSD and fix it back by cleaning all pins. but machine was still stuck on the same msg Download NG.

also tried to RESET MFP by tool but not worked . if I tried to on the machine without USB, it freezes on konica Minolta two strips.
then I have searched the Copytechnet and i just seen your discussion and i am pretty sure that i will make my machine possibly running by tomorrow after replacing the SSD board.

So many Thanks in Advance. keep posting.
NAMASKAR

[ltdiniz]

Re: C554e during firmware update MF controller shows N.G


Hi!
Do the following procedure.
Disconnect ADF Cable, Remove Fax Card if installed and accessories such as Finisher/Sorter.
When initializing the Firmware, leave the front door open until it fully climbs the Panel and updates and see the result ok.
I already got this NG error and it was a failure in the FAX Card plugged in when updating FW, but after the update I came back and the fax card worked ok. BUG really
Good luck.