Konica minolta c353 problem scan FTP format hard disk

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  • enricocopyline
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2018
    • 113

    Konica minolta c353 problem scan FTP format hard disk

    In a konica minolta c353 after the logical formatting of the hard disk i can't scan ftp.

    HD is installed

    what does depend on?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Konica minolta c353 problem scan FTP format hard disk

    Originally posted by enricocopyline
    In a konica minolta c353 after the logical formatting of the hard disk i can't scan ftp.

    HD is installed

    what does depend on?
    did you reload the system and others software on the HDD?


    what made you reformat the drive?

    Comment

    • enricocopyline
      Trusted Tech

      Site Contributor
      100+ Posts
      • Jun 2018
      • 113

      #3
      Re: Konica minolta c353 problem scan FTP format hard disk

      Originally posted by Phil B.
      did you reload the system and others software on the HDD?


      what made you reformat the drive?


      I formatted for an error
      what do you mean by reloading the software?

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Konica minolta c353 problem scan FTP format hard disk

        Originally posted by enricocopyline
        I formatted for an error
        what do you mean by reloading the software?
        you are over your head on this job. if you don't understand what " reloading system software is "

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        • enricocopyline
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jun 2018
          • 113

          #5
          Re: Konica minolta c353 problem scan FTP format hard disk

          Originally posted by Phil B.
          you are over your head on this job. if you don't understand what " reloading system software is "
          I have always formatted hard drives and have always worked quietly after formatting

          you intend to reload the software with the flash card?

          quiet I am able to do everything

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          • emujo2
            Service Manager

            1,000+ Posts
            • Mar 2017
            • 1580

            #6
            Re: Konica minolta c353 problem scan FTP format hard disk

            What was the original error that made you do a HDD format..?

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            • enricocopyline
              Trusted Tech

              Site Contributor
              100+ Posts
              • Jun 2018
              • 113

              #7
              Re: Konica minolta c353 problem scan FTP format hard disk

              Originally posted by emujo2
              What was the original error that made you do a HDD format..?
              c-d004

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              • emujo2
                Service Manager

                1,000+ Posts
                • Mar 2017
                • 1580

                #8
                Re: Konica minolta c353 problem scan FTP format hard disk

                run the diagnostics..

                Go to [Service Mode] -> [Sate Confirmation] -> [HDD Adjust] -> [Memory Check]


                If they get a NG, replace parts. (See below).

                WORK0 = Replace Standard Memory (DIMM1).

                WORK1 = Replace Expanded Memory (DIMM2).

                FILE0 = 1 Memory of ASIC200 installed in the MFP board.

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                • Copier Addict
                  Aging Tech

                  Site Contributor
                  10,000+ Posts
                  • Jul 2013
                  • 13055

                  #9
                  Re: Konica minolta c353 problem scan FTP format hard disk

                  Originally posted by enricocopyline
                  I have always formatted hard drives and have always worked quietly after formatting

                  you intend to reload the software with the flash card?

                  quiet I am able to do everything

                  There isn't any system software to load after a format. Phil may be thinking of a different machine.

                  Comment

                  • enricocopyline
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Jun 2018
                    • 113

                    #10
                    Re: Konica minolta c353 problem scan FTP format hard disk

                    Originally posted by copier addict
                    There isn't any system software to load after a format. Phil may be thinking of a different machine.
                    could there be some characters like (_) which are not supported in the 4series and the dpsw needs to be modified?

                    Comment

                    • Copier Addict
                      Aging Tech

                      Site Contributor
                      10,000+ Posts
                      • Jul 2013
                      • 13055

                      #11
                      Re: Konica minolta c353 problem scan FTP format hard disk

                      Originally posted by enricocopyline
                      could there be some characters like (_) which are not supported in the 4series and the dpsw needs to be modified?

                      If it was able to scan via FTP prior to the format there is likely a setting that got cleared. Go back and check all your settings.

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                      • enricocopyline
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Jun 2018
                        • 113

                        #12
                        Re: Konica minolta c353 problem scan FTP format hard disk

                        what settings are erased with formatting?

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                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7635

                          #13
                          Re: Konica minolta c353 problem scan FTP format hard disk

                          Clearly you need a manual to start, and no, it's not just a matter of formatting HDD when machine errors.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22808

                            #14
                            Re: Konica minolta c353 problem scan FTP format hard disk

                            Originally posted by tsbservice
                            Clearly you need a manual to start, and no, it's not just a matter of formatting HDD when machine errors.
                            hell I've been able to clear MANY error codes without reformatting a HDD..

                            don't think the OP has told us WHICH error codes popped...

                            he just might have made a BIG MESS from a simple problems.

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                            • rrrohan
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Sep 2011
                              • 1971

                              #15
                              Re: Konica minolta c353 problem scan FTP format hard disk

                              what do you mean by cant scan to FTP? does it give a error or is FTP option not available

                              ftp pagescope.jpgno ftp.pngftp.jpg

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