c253 1101 jam

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  • mtcchuck
    Technician
    • Oct 2016
    • 49

    c253 1101 jam

    Good afternoon
    I have a Bizhub c253 giving me a fit. Jams from tray 1 giving an 1101 code. I have replaced feed tires, addressed the one ways and shafts, cleaned paper feed clutch as well. I have also tried adjusting paper loop. I have used the service mode to check ps 23. The switch does change state every time. When the paper is jammed in the machine it does show the switch is actuated. The paper stops in the exact same spot every time. The paper is in the nip of the timing roller.
    Anyone have any ideas? Can the paper ports be switched between tray 1 and 2 for testing purposes?
    Thanks in advance Chuck
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1971

    #2
    Re: c253 1101 jam

    you say you "addressed" the one ways and shafts. does that mean you cleaned shaft and replaced the A02E561100 clutch.
    Also could be the CL1 clutch. CL2 is same part number so maybe try swapping them around

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7633

      #3
      Re: c253 1101 jam

      Clean or replace registration roller bushings especially if machine counter is high.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • rrrohan
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2011
        • 1971

        #4
        Re: c253 1101 jam

        i didnt do much work on the 353 series but did they have reg roller bushing problems too? i only had them on c364. it was real bad i had one roller i could hardly move by hand. they seemed to fixed it by e series

        Comment

        • mtcchuck
          Technician
          • Oct 2016
          • 49

          #5
          Re: c253 1101 jam

          Thanks for the advice. i will head back over and try the registration bushings and switch feed clutches. As far as addressing shafts i sanded with emery cloth and checked/oiled one way bearing. I wouldnt think it would could be a clutch because it feeds the paper every time but i will sure try. thanks again for the replies!

          Comment

          • 3ktlc
            Trusted Tech

            Site Contributor
            100+ Posts
            • Feb 2018
            • 178

            #6
            Re: c253 1101 jam

            Yes, the registration bushings on this model lock up often. Also, The C454/554.

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5456

              #7
              Re: c253 1101 jam

              oiled the one way bearing?
              i alcohol the crap out of them to remove every drop of oil so they dont slip. for 21 years and only like 3 out of hundreds failed because the grooves were too worn to compress the shaft.
              IMHO thats counterproductive.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: c253 1101 jam

                Originally posted by Synthohol
                oiled the one way bearing?
                i alcohol the crap out of them to remove every drop of oil so they dont slip. for 21 years and only like 3 out of hundreds failed because the grooves were too worn to compress the shaft.
                IMHO thats counterproductive.
                +1 I NEVER OILED one way's

                Comment

                • mtcchuck
                  Technician
                  • Oct 2016
                  • 49

                  #9
                  Re: c253 1101 jam

                  No kidding? I was always taught to oil one ways. I was told that by our tech rep when i first started this career. (we are kyocera dealer) Ive been oiling them since 1996! Not saying im right though! I was unable to test things i switched between port 1 and 2 today. We are waiting on an image unit. If this doesnt work i will for sure remove oil from one ways and try again. Thanks for all the feedback.

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7633

                    #10
                    Re: c253 1101 jam

                    Same here. Always cleaned oneways good with piece of cotton soiled with isopropyl.
                    Never lubed but they do factory come with some oil on them ...imho work good without it.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5456

                      #11
                      Re: c253 1101 jam

                      what they come with is a special mineral oil to prevent rust during shipping across the great pond.
                      the oil evaporates with use and ventilation.
                      thats what was explained to me.
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

                      Comment

                      • rrrohan
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Sep 2011
                        • 1971

                        #12
                        Re: c253 1101 jam

                        if its only jamming from tray 1 wouldnt registration roller bushings cause jams from tray 2 as well

                        Comment

                        • mtcchuck
                          Technician
                          • Oct 2016
                          • 49

                          #13
                          Re: c253 1101 jam

                          Well...I went back to test machine. As stated before i moved parts from tray 1 to tray 2. With this being said i fully expected tray 2 to jam. I ran 125 from tray 1 and 125 from tray 2 with no jams. LOL I told the customer to call back when it does jam and let me know which tray is involved. thanks for all your help. I will just hold my breath I guess! You guys are great. Have a good Monday

                          Comment

                          • tsbservice
                            Field tech

                            Site Contributor
                            5,000+ Posts
                            • May 2007
                            • 7633

                            #14
                            Re: c253 1101 jam

                            Originally posted by mtcchuck
                            Well...I went back to test machine. As stated before i moved parts from tray 1 to tray 2.
                            Clasic move I use it everytime I can before ordering parts cuz whe are small(no car parts inventory)
                            Could be better though...but hey my labour and travel time costs less...well duh.
                            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • Hansoon
                              Field Supervisor

                              Site Contributor
                              2,500+ Posts
                              • Sep 2007
                              • 3297

                              #15
                              Re: c253 1101 jam

                              Originally posted by Synthohol
                              oiled the one way bearing?
                              i alcohol the crap out of them to remove every drop of oil so they dont slip. for 21 years and only like 3 out of hundreds failed because the grooves were too worn to compress the shaft.
                              IMHO thats counterproductive.
                              Same here. In the past decades - fighting the Analogs and later the Digitals - I NEVER EVER replaced one ways nor electro magnetic clutches. I blow them out with air, flush them with brake cleaner, blow them out again, scuff up the shafts or plates with finest-of-fine polishing paper clean all again with brake cleaner and that's it. I'm an Indy doing for 95% rentals and the equipment usually will do up to 1 million or even more before machines being replaced with the next generation.

                              Hans
                              " Sent from my Intel 80286 using MS-DOS 2.0 "

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