Konica minolta c224e showing OCR dictionary not found

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  • Methmann
    Technician

    50+ Posts
    • May 2009
    • 72

    Konica minolta c224e showing OCR dictionary not found

    Hello guys

    I have a c224e, which have an alert, in top of the screen, about ocr data not found. So how do i disable ocr??

    Thanks in advance
  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #2
    Re: Konica minolta c224e showing OCR dictionary not found

    You need the file OCR Dictionary in Service Mode. Are you technician?

    Comment

    • Methmann
      Technician

      50+ Posts
      • May 2009
      • 72

      #3
      Re: Konica minolta c224e showing OCR dictionary not found

      Originally posted by Bix
      You need the file OCR Dictionary in Service Mode. Are you technician?

      Comment

      • emujo2
        Service Manager

        1,000+ Posts
        • Mar 2017
        • 1580

        #4
        Re: Konica minolta c224e showing OCR dictionary not found

        If you were getting that message then in most cases you would have had the optional OCR LK installed. You may have a customer wondering why they can no longer OCR their scans. I would have been easier to just add the OCR file. E

        Comment

        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1971

          #5
          Re: Konica minolta c224e showing OCR dictionary not found

          im surprised a tech would rather disable via LMS than just download font data.

          id argue installing data is easier even if they dont use it

          Comment

          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4212

            #6
            Re: Konica minolta c224e showing OCR dictionary not found

            Originally posted by rrrohan
            im surprised a tech would rather disable via LMS than just download font data.

            id argue installing data is easier even if they dont use it
            Hey rrr, glad you found out how to do it. I would of told you how to do it. Not sure why someone would ask if you were a tech, all they have to do is look at your title with over 1000+ posts and offer help.

            I've gotten machines from wholesalers with that message and turn off. After 40 yrs in this biz the less you give an end user the easier your life is. Of course if OCR is something my customer would use I would offer it. But none of my customers use that feature.

            Comment

            • Methmann
              Technician

              50+ Posts
              • May 2009
              • 72

              #7
              Re: Konica minolta c224e showing OCR dictionary not found

              Originally posted by emujo2
              If you were getting that message then in most cases you would have had the optional OCR LK installed. You may have a customer wondering why they can no longer OCR their scans. I would have been easier to just add the OCR file. E
              It is a machine, we have got in for resale. So the new customer, wont miss it

              Comment

              • Methmann
                Technician

                50+ Posts
                • May 2009
                • 72

                #8
                Re: Konica minolta c224e showing OCR dictionary not found

                Originally posted by rrrohan
                im surprised a tech would rather disable via LMS than just download font data.

                id argue installing data is easier even if they dont use it
                Well, as copyman said, the less functions, life as technician will be easier. And it is machine, we got in for resale. So the customer, have not bought OCR scanning

                Comment

                • Methmann
                  Technician

                  50+ Posts
                  • May 2009
                  • 72

                  #9
                  Re: Konica minolta c224e showing OCR dictionary not found

                  Originally posted by copyman
                  Hey rrr, glad you found out how to do it. I would of told you how to do it. Not sure why someone would ask if you were a tech, all they have to do is look at your title with over 1000+ posts and offer help.

                  I've gotten machines from wholesalers with that message and turn off. After 40 yrs in this biz the less you give an end user the easier your life is. Of course if OCR is something my customer would use I would offer it. But none of my customers use that feature.

                  Exactly! OCR is not failsafe, so an unsatisfied customer, can quickly be an headache

                  Comment

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