bizhub C227 clacking noises when Paper feed from tray 2.

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  • andre86
    Technician

    Site Contributor
    • Dec 2015
    • 10

    bizhub C227 clacking noises when Paper feed from tray 2.

    Hello,

    have a problem with a bizhub C227 with clacking noises when Paper feed from tray 2.

    Does anyone have a solution?

    Best wishers Andre
  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #2
    Re: bizhub C227 clacking noises when Paper feed from tray 2.

    Hi, more or less are you able to identify the noise area? Maybe it's the rollers

    Comment

    • andre86
      Technician

      Site Contributor
      • Dec 2015
      • 10

      #3
      Re: bizhub C227 clacking noises when Paper feed from tray 2.

      The red feed rollers and the torque limiter have already been replaced. Then works again 2-3 months until the error comes again.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22698

        #4
        Re: bizhub C227 clacking noises when Paper feed from tray 2.

        What error? All you said was noise. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • srvctec
          Former KM Senior Tech

          500+ Posts
          • Oct 2009
          • 827

          #5
          Re: bizhub C227 clacking noises when Paper feed from tray 2.

          Originally posted by blackcat4866
          What error? All you said was noise. =^..^=
          Exactly my thought unless he's considering the noise to be an error.

          It's hard enough trying to figure out a noise service call when in person at the machine, let alone on an internet forum.
          Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: bizhub C227 clacking noises when Paper feed from tray 2.

            Originally posted by blackcat4866
            What error? All you said was noise. =^..^=
            Originally posted by srvctec
            Exactly my thought unless he's considering the noise to be an error.

            It's hard enough trying to figure out a noise service call when in person at the machine, let alone on an internet forum.
            Agree, not much useful information especially initial post.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22698

              #7
              Re: bizhub C227 clacking noises when Paper feed from tray 2.

              5) You are the person onsite. Only you can make observations.

              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • fatduke
                Technician

                50+ Posts
                • Jun 2020
                • 75

                #8
                Re: bizhub C227 clacking noises when Paper feed from tray 2.

                Hi man,

                first can you say exactly where noise starts at?

                Check pickup roller, open front door, unmount screws of each paper cassette and check gears and clutches.

                Grease white gears at the opposite of paper cassette assy a little bit

                Sometimes a broken gear or exhausted clutches can do noises.

                This is a possible solution but with a more clear explanation you will help us to understand the problem.

                Cheers!

                Comment

                • andre86
                  Technician

                  Site Contributor
                  • Dec 2015
                  • 10

                  #9
                  Re: bizhub C227 clacking noises when Paper feed from tray 2.

                  Hello again,

                  yes, the error is the noise, coming from the maschine when paper is feed from tray 2.
                  There are some people sitting around the maschine and are afraid of the noise, because its very loud and annoying.
                  Its only from tray 2. What we already did is, we changed the rollers with torque limiter and clutches.
                  The noise was gone for a couple of months and now hes back.
                  I was on vacation, when my colleague started this thread.
                  So i wasnt at the maschine yet, when the noise came back.
                  Next week, ill take a deeper look. maybe im able to make a sound file.

                  Sorry if there was a lack of information.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: bizhub C227 clacking noises when Paper feed from tray 2.

                    Originally posted by andre86
                    Hello again,

                    yes, the error is the noise, coming from the maschine when paper is feed from tray 2.
                    There are some people sitting around the maschine and are afraid of the noise, because its very loud and annoying.
                    Its only from tray 2. What we already did is, we changed the rollers with torque limiter and clutches.
                    The noise was gone for a couple of months and now hes back.
                    I was on vacation, when my colleague started this thread.
                    So i wasnt at the maschine yet, when the noise came back.
                    Next week, ill take a deeper look. maybe im able to make a sound file.

                    Sorry if there was a lack of information.
                    speaking of lack of information ... your profile is BARREN I mean NO info .. you claim to be a tech... list no 'trained on'.. no started in the industry ..

                    you claim the noise is the error.. when BC asked what error he meant ERROR CODE...

                    i am begging to suspect you were never formally trained on ANY MACHINE ( oh btw your spelling sux)

                    we have had imposters in here before ...

                    like another TECH has stated YOU are there .. noises are very hard to define in an internet forum

                    you supplied no total page counts ... no error codes... no video/audio of the noise .. HELL you can't even tell us WHERE the noise is coming from.

                    you really expect us to help you without BASIC info?

                    Comment

                    • andre86
                      Technician

                      Site Contributor
                      • Dec 2015
                      • 10

                      #11
                      Re: bizhub C227 clacking noises when Paper feed from tray 2.

                      Originally posted by Phil B.
                      speaking of lack of information ... your profile is BARREN I mean NO info .. you claim to be a tech... list no 'trained on'.. no started in the industry ..

                      you claim the noise is the error.. when BC asked what error he meant ERROR CODE...

                      i am begging to suspect you were never formally trained on ANY MACHINE ( oh btw your spelling sux)

                      we have had imposters in here before ...

                      like another TECH has stated YOU are there .. noises are very hard to define in an internet forum

                      you supplied no total page counts ... no error codes... no video/audio of the noise .. HELL you can't even tell us WHERE the noise is coming from.

                      you really expect us to help you without BASIC info?
                      did you at least try to read or understand my last post?
                      i know, im not good at english but i think it is possible to understand.
                      If its a requirement to have a filled out profile, i will catch up!

                      Comment

                      • mga
                        Copier Technician

                        Site Contributor
                        1,000+ Posts
                        • Dec 2010
                        • 1393

                        #12
                        Re: bizhub C227 clacking noises when Paper feed from tray 2.

                        Could be lift motor starting to go down
                        Regards Mark

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                        Comment

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