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  • Alie
    Technician
    • Jul 2020
    • 11

    Need help

    Can someone help me here. I have a Konica Minolta Bizhub C454e, when printing, the colour red is a shadow to the black words and the pictures have more red in colour then the other colours.
    What can I do?
  • qbert69
    Service Manager

    1,000+ Posts
    • Mar 2013
    • 1152

    #2
    Re: Need help

    Originally posted by Alie
    Can someone help me here. I have a Konica Minolta Bizhub C454e, when printing, the colour red is a shadow to the black words and the pictures have more red in colour then the other colours.
    What can I do?
    Red or Magenta???[emoji848] First of all, apparently your black is not true black but using CMY+K to make black. If you feel the process black print, it will almost feel like a slightly puffed up thermal embossing due to the colors layering. The shadow sounds like it is from mis-registration of the colors magenta away from the other colors. Clean your Intermediate transfer belt registration sensors...finally, too much magenta in pictures? Run process calibration in service mode. Print a test in strictly b&w, then in color. If none of this makes sense to you, do yourself a favor and call a certified technician to check it out for you. [emoji41][emoji1303]

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

    Comment

    • Alie
      Technician
      • Jul 2020
      • 11

      #3
      Re: Need help

      Originally posted by qbert69
      Red or Magenta???[emoji848] First of all, apparently your black is not true black but using CMY+K to make black. If you feel the process black print, it will almost feel like a slightly puffed up thermal embossing due to the colors layering. The shadow sounds like it is from mis-registration of the colors magenta away from the other colors. Clean your Intermediate transfer belt registration sensors...finally, too much magenta in pictures? Run process calibration in service mode. Print a test in strictly b&w, then in color. If none of this makes sense to you, do yourself a favor and call a certified technician to check it out for you. [emoji41][emoji1303]

      Sent from my SM-N950U1 using Tapatalk

      thanks for your responds there. I will try it.

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: Need help

        Originally posted by Alie
        ...
        What can I do?
        Maybe provide more info. Some samples?
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Alie
          Technician
          • Jul 2020
          • 11

          #5
          Re: Need help

          Originally posted by tsbservice
          Maybe provide more info. Some samples?
          Hi tsbservice,

          I have attached the original file which you can compare with the problem one.
          Attached Files

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5463

            #6
            Re: Need help

            can you post any smaller images?
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • Hansoon
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Sep 2007
              • 3297

              #7
              Re: Need help

              Originally posted by Synthohol
              can you post any smaller images?
              LOL!



              Not the first time I'm wondering about those utter useless "thumbnails" for judging print quality or finding complications. More useless even when on top of it they are also fuzzy or unsharp.

              Hans
              " Sent from my Intel 80286 using MS-DOS 2.0 "

              Comment

              • Alie
                Technician
                • Jul 2020
                • 11

                #8
                Re: Need help

                Originally posted by Hansoon
                LOL!



                Not the first time I'm wondering about those utter useless "thumbnails" for judging print quality or finding complications. More useless even when on top of it they are also fuzzy or unsharp.

                Hans
                The print looks fuzzy and unsharp because of the shadow of the print. The shadow is magenta.

                Comment

                • Alie
                  Technician
                  • Jul 2020
                  • 11

                  #9
                  Re: Need help

                  Originally posted by Synthohol
                  can you post any smaller images?
                  I'm uploading the images but it's not working here.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: Need help

                    Originally posted by Synthohol
                    can you post any smaller images?
                    always the one with the ' rapier ' wit! I was going to respond with something likewise as witty!

                    and it would be nice to see LARGER samples and in PDF format

                    Comment

                    • MarioTech
                      Technician

                      Site Contributor
                      • Jul 2020
                      • 40

                      #11
                      Re: Need help

                      Originally posted by Alie
                      Can someone help me here. I have a Konica Minolta Bizhub C454e, when printing, the colour red is a shadow to the black words and the pictures have more red in colour then the other colours.
                      What can I do?
                      Definitely sounds like a registration issue, however the samples you provided aren't that great. Did you run all adjustments and calibrations?

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22808

                        #12
                        Re: Need help

                        Originally posted by Alie
                        I'm uploading the images but it's not working here.


                        Attachments and Images

                        How do I attach a file to a post?
                        To attach a file to your post, you need to be using the main 'New Post' or 'New Thread' page and not 'Quick Reply'. To use the main 'New Post' page, click the 'Post Reply' button in the relevant thread.
                        On this page, below the message box, you will find a button labelled 'Manage Attachments'. Clicking this button will open a new window for uploading attachments. You can upload an attachment either from your computer or from another URL by using the appropriate box on this page. Alternatively you can click the Attachment Icon to open this page.
                        To upload a file from your computer, click the 'Browse' button and locate the file. To upload a file from another URL, enter the full URL for the file in the second box on this page. Once you have completed one of the boxes, click 'Upload'.
                        Once the upload is completed the file name will appear below the input boxes in this window. You can then close the window to return to the new post screen.
                        What files types can I use? How large can attachments be?
                        In the attachment window you will find a list of the allowed file types and their maximum sizes. Files that are larger than these sizes will be rejected. There may also be an overall quota limit to the number of attachments you can post to the board.
                        How do I add an image to a post?
                        If you have uploaded an image as an attachment, you can click the arrow next to the 'Attachment Icon' and select it from the list. This will be inserted into your post and can be located where you want it displayed.
                        To include an image that is not uploaded as an attachment and is located on another website, you can do so by copying the full URL to the image, (not the page on which the image is located), and either pressing the 'Insert Image' icon or by typing [img] before the URL and [/img] after it, ensuring that you do not have any spaces before or after the URL of the image. You can insert photos from your albums (?) in this way too.


                        How do I create a new poll?
                        When you post a new thread, you may also have the option to create a poll.
                        This allows you to ask a question and specify a number of possible responses. Other members will then be able to vote for the response they wish, and the results of the voting will be displayed in the thread.
                        An example poll might be:
                        What is your favorite color?
                        • Red
                        • Blue
                        • Yellow
                        • Green
                        • Sky-blue
                        • Pink with yellow spots

                        To create a poll when you post a new thread, simply click the 'Yes, post a poll with this thread' checkbox at the bottom of the page, and set the number of possible responses you want to include.
                        When you click the submit button, you will be taken to the poll creation page, where you can specify the question and the list of responses you want to include.
                        You may also want to specify a time limit for the poll, so that (for example) it stays open for voting for only a week.





                        another good page is our forum rules: https://www.copytechnet.com/forums/misc.php?do=vsarules

                        Comment

                        • Alie
                          Technician
                          • Jul 2020
                          • 11

                          #13
                          Re: Need help

                          SKMD Printe20072209340.pdf
                          Originally posted by Phil B.
                          always the one with the ' rapier ' wit! I was going to respond with something likewise as witty!

                          and it would be nice to see LARGER samples and in PDF format

                          Comment

                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22808

                            #14
                            Re: Need help

                            Originally posted by MarioTech
                            Definitely sounds like a registration issue, however the samples you provided aren't that great. Did you run all adjustments and calibrations?
                            +1

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22808

                              #15
                              Re: Need help

                              Originally posted by Alie
                              [ATTACH=CONFIG]46284[/ATTACH]
                              ok .. what are the life counts on:
                              drums
                              dev
                              belt

                              are you using OEM genuine toner

                              OR

                              compatible

                              have you cleaned the laser slit glass

                              is the machine clean inside

                              as Mario said,

                              run color calibration/registration

                              report back please

                              Comment

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