Bizhub C258 high pitch whine when copying/printing

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  • Scarekrow
    Technician

    50+ Posts
    • Feb 2012
    • 80

    [Misc] Bizhub C258 high pitch whine when copying/printing

    Bizhub C258 high pitch whine when copying/printing done 425k, changed k drum, checked M1 motor & wd40 on bearing, checked transfer belt, 2nd transfer roller and paper feed, checked K dev unit. I have a recording of it but wrong extension to upload here, can email it.

    Thanks.
  • progoffice
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 328

    #2
    Re: Bizhub C258 high pitch whine when copying/printing

    I had something like this on a C284e and for me it ended up being the black DV unit. I was able to do a load check with covers open and pinpointed the noise there. It was not what I was expecting, but I think you're on the right track. You can take the drums out and force the main motor to drive with the front door open and the actuator pushed in so it thinks it's closed. Then you can push on things and see if the noise changes.

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    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4214

      #3
      Re: Bizhub C258 high pitch whine when copying/printing

      Originally posted by Scarekrow
      Bizhub C258 high pitch whine when copying/printing done 425k, changed k drum, checked M1 motor & wd40 on bearing, checked transfer belt, 2nd transfer roller and paper feed, checked K dev unit. I have a recording of it but wrong extension to upload here, can email it.

      Thanks.
      Does it have the FS-543 finisher? The RU-513 relay units have a known issue with squealing noise. Believe there is a bulletin on it. Not your issue if no finisher

      Comment

      • Scarekrow
        Technician

        50+ Posts
        • Feb 2012
        • 80

        #4
        Re: Bizhub C258 high pitch whine when copying/printing

        Originally posted by progoffice
        I had something like this on a C284e and for me it ended up being the black DV unit. I was able to do a load check with covers open and pinpointed the noise there. It was not what I was expecting, but I think you're on the right track. You can take the drums out and force the main motor to drive with the front door open and the actuator pushed in so it thinks it's closed. Then you can push on things and see if the noise changes.
        It does sound electrical, I may try swapping it out, thanks.

        Comment

        • Scarekrow
          Technician

          50+ Posts
          • Feb 2012
          • 80

          #5
          Re: Bizhub C258 high pitch whine when copying/printing

          Originally posted by copyman
          Does it have the FS-543 finisher? The RU-513 relay units have a known issue with squealing noise. Believe there is a bulletin on it. Not your issue if no finisher
          No finisher, just top feeder and 4 paper draws.

          Comment

          • progoffice
            Trusted Tech

            250+ Posts
            • Nov 2008
            • 328

            #6
            Re: Bizhub C258 high pitch whine when copying/printing

            Originally posted by Scarekrow
            It does sound electrical, I may try swapping it out, thanks.
            What I mean by load check is the option in the service mode/state confirmation. This is where you can turn motors on individually for testing purposes - not really referring to an electrical load check. Didn't mean to point you in the wrong direction.

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            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7635

              #7
              Re: Bizhub C258 high pitch whine when copying/printing

              I'm guessing without hearing noise but electrical noise pitch may also comes from power supply.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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              • Scarekrow
                Technician

                50+ Posts
                • Feb 2012
                • 80

                #8
                Re: Bizhub C258 high pitch whine when copying/printing

                Originally posted by progoffice
                What I mean by load check is the option in the service mode/state confirmation. This is where you can turn motors on individually for testing purposes - not really referring to an electrical load check. Didn't mean to point you in the wrong direction.
                Ah I see, I did look in state confirm and looked for that but only saw senor check then got side tracked, will check that.

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                • Scarekrow
                  Technician

                  50+ Posts
                  • Feb 2012
                  • 80

                  #9
                  Re: Bizhub C258 high pitch whine when copying/printing

                  Originally posted by tsbservice
                  I'm guessing without hearing noise but electrical noise pitch may also comes from power supply.
                  Good idea.

                  Comment

                  • drowranger
                    Trusted Tech

                    100+ Posts
                    • Jul 2015
                    • 122

                    #10
                    Re: Bizhub C258 high pitch whine when copying/printing

                    what about rego roller bearings and transfer roller holder gears/bearing ..

                    Comment

                    • Synaux
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Mar 2012
                      • 1224

                      #11
                      Re: Bizhub C258 high pitch whine when copying/printing

                      Originally posted by Scarekrow
                      Ah I see, I did look in state confirm and looked for that but only saw senor check then got side tracked, will check that.
                      If it is like the 4 series, it should be in State Confirmation, the trick is to Open the lower front door or the right door to allow you to do the testing, you will need a manual if you do not have one to know what codes to input to run your tests. Good luck

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                      • Scarekrow
                        Technician

                        50+ Posts
                        • Feb 2012
                        • 80

                        #12
                        Re: Bizhub C258 high pitch whine when copying/printing

                        Originally posted by drowranger
                        what about rego roller bearings and transfer roller holder gears/bearing ..
                        I put a drop of lube on the 2nd transfer roller bearings, paper feed unit cogs/bearings, reg roller bearings, took out the belt and rolled it to check for noise, its not the fuser cos that is still active as the noise stops as it spits out the paper.

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                        • rrrohan
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Sep 2011
                          • 1971

                          #13
                          Re: Bizhub C258 high pitch whine when copying/printing

                          Be good to hear the recording you have.

                          Can you host it from OneDrive for us?

                          Sent from my Nokia 7 plus using Tapatalk

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                          • Scarekrow
                            Technician

                            50+ Posts
                            • Feb 2012
                            • 80

                            #14
                            Re: Bizhub C258 high pitch whine when copying/printing

                            Originally posted by rrrohan
                            Be good to hear the recording you have.

                            Can you host it from OneDrive for us?

                            Sent from my Nokia 7 plus using Tapatalk
                            Voice 008.m4a - Google Drive

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                            • Don N.
                              Trusted Tech

                              250+ Posts
                              • Nov 2011
                              • 409

                              #15
                              Re: Bizhub C258 high pitch whine when copying/printing

                              "changed k drum"
                              Is the new K drum OEM?
                              Known issue on aftermarket drums. I believe it's the drum cylinder itself. Varying levels of that noise, but almost imperceptible with an OEM. It's a high voltage noise. I would get that out of there, bc we had some last a day, a month, but ultimately make weird lines in feed direction, if not total black page on first copy. We may have had that with an OEM once. Can't remember.

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