bizhub C654e black screen

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  • escalante
    Trusted Tech

    100+ Posts
    • Sep 2018
    • 115

    bizhub C654e black screen

    When the equipment arrived in our office in December, it turned on and worked perfectly. And it was off for about three months. And when he came back, the team didn't turn on the panel. That in black, the power button in pink.

    Enviado desde mi SM-J701M mediante Tapatalk
  • zoool
    Technician

    50+ Posts
    • Nov 2016
    • 52

    #2
    Re: bizhub C654e black screen

    You can have trouble with dimm memory in mfpb. change it on working one
    Last edited by zoool; 08-11-2020, 01:32 PM.

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    • escalante
      Trusted Tech

      100+ Posts
      • Sep 2018
      • 115

      #3
      Re: bizhub C654e black screen

      Originally posted by zoool
      i can have trouble with dimm memory in mfpb. change it on working one
      The steps you take
      Step 1
      disconnect and replace Memory board/1 (MEMB/1).

      Step 2
      Disconnect the connector
      Dual scan image processing board (DSIPB)

      Step 3
      Disconnect the HDD

      If you have another suggestion, it will be well received.

      Enviado desde mi SM-J701M mediante Tapatalk

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      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4213

        #4
        Re: bizhub C654e black screen

        If you hear machine go through normal warm up cycle try and log onto copiers web interface page. If you can get onto that page the control panel is most likely bad. If not try loading firmware.

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