Bizhub C10

[dogsbody]

Hi everybody,

I have a C10 displaying Please Wait, it goes through the motions of starting with motors and fans moving but does nothing else but display Please Wait.

I have tried reseating plus, PTSC couldn't tell me anything and they wont give me access to the manual until I complete the WBT. This is my first call to this model so if anyone can help I'll buy you a beer.

Cheers.

It just came up with 102H code.

[Taminol]

I just had a look at the manual for the C10.
Here's what it says about code 102H.....

102H: Faulty IR exposure lamp
1.Check the exposure lamp for lighting condition
when the power switch is turned ON
and, if any faulty symptom is evident, correct
the Scanner Unit.
2.Check the PRCB connector for proper connection
and correct as necessary.
3.Change scanner unit.
4.Change PRCB.

Sorry I can't be of any practical help, we haven't got any C10's in the field.

[dogsbody]

Thanks, I will check it out on monday.