Konica : bizhub C654e Cannot Scan to Windows Server 2019

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  • moe.abd.87
    • Dec 2024

    Konica : bizhub C654e Cannot Scan to Windows Server 2019

    Hi everyone ,

    Can some one help me with the scan folder . I am trying to create SMB scan folder on Windows Server 2019 But i have failed so many times .On the other Windows e.g Windows 10 or Windows 8 i can make SMB Scan folder Easily but if i apply the same for Windows Server 2019 not successful.


    Please need help

    All suggestions are welcome

    Thanks
    Moe
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Konica : bizhub C654e Cannot Scan to Windows Server 2019

    Originally posted by moe.abd.87
    Hi everyone , Can some one help me with the scan folder . I am trying to create SMB scan folder on Windows Server 2019 But i have failed so many times .On the other Windows e.g Windows 10 or Windows 8 i can make SMB Scan folder Easily but if i apply the same for Windows Server 2019 not successful. Please need help All suggestions are welcome Thanks Moe

    1) DOES THE MACHINE SUPPORT smb V2-3?
    2) IS smb 2-3 ENABLED?

    WIN10 DOESN'T SUPPORT SMB V1

    SEARCH FOR WIN10 SMB1 ON HERE.

    It could be your machine
    bizhub C754e/C654e Specifications

    SMB V2-3 IS NOT MENTIONED IN THE SPECS a quick search brought up my findings

    Comment

    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 27440

      #3
      Re: Konica : bizhub C654e Cannot Scan to Windows Server 2019

      Believe there is a firmware update to enable smb 2 3 support

      Fall back would scan via ftp

      Whats the error message in details

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: Konica : bizhub C654e Cannot Scan to Windows Server 2019

        Originally posted by moe.abd.87
        Hi everyone ,

        Can some one help me with the scan folder . I am trying to create SMB scan folder on Windows Server 2019 But i have failed so many times .On the other Windows e.g Windows 10 or Windows 8 i can make SMB Scan folder Easily but if i apply the same for Windows Server 2019 not successful.


        Please need help

        All suggestions are welcome

        Thanks
        Moe
        On Windows Server 2019 try to "Enable insecure guest logons".
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5457

          #5
          Re: Konica : bizhub C654e Cannot Scan to Windows Server 2019

          gdb fw and sw 219 hex 04 sw 25 60
          set ntlm to ver 2 or 1/2
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

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