Bizhub c25 jams

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Anthony mazimum
    Junior Member
    • Feb 2019
    • 9
    #1

    Bizhub c25 jams

    Why does my bizhub c25 jams when printing or photocopying colored job? It doesn't happens when printing black and white
    Tags: bizhub, black, c25, jams, printing
    • blinxwap
      Technician

      50+ Posts
      • Jun 2020
      • 80
      #2
      Re: Bizhub c25 jams

      Originally posted by Anthony mazimum
      Why does my bizhub c25 jams when printing or photocopying colored job? It doesn't happens when printing black and white
      Replace the separation roller ,also tighten the registration sensor actuator

      Sent from my SM-A505F using Tapatalk

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445
          #3
          Re: Bizhub c25 jams

          Does the paper leave the tray?
          Where does it jam?
          Whatever

            Comment

            • Anthony mazimum
              Junior Member
              • Feb 2019
              • 9
              #4
              Re: Bizhub c25 jams

              Originally posted by allan
              Does the paper leave the tray?
              Where does it jam?
              It jams when coming out of the fuser

                Comment

                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 14752
                  #5
                  Re: Bizhub c25 jams

                  Originally posted by Anthony mazimum
                  Why does my bizhub c25 jams when printing or photocopying colored job? It doesn't happens when printing black and white
                  1. Where does it jam?
                  2. Are you printing from same tray for B&W and color?
                  3. Are you using the same type of paper for both jobs?

                  I suspect you may be printing heavy color jobs and it's jamming in the fuser. You may want to increase the lead edge void.
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5445
                      #6
                      Re: Bizhub c25 jams

                      Originally posted by Anthony mazimum
                      It jams when coming out of the fuser
                      Ok great eliminates the paper tray. So the paper could be sticking to the roller.

                      Does the paper leading edge make it out of the machine?
                      Whatever

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22808
                          #7
                          Re: Bizhub c25 jams

                          Originally posted by Anthony mazimum
                          It jams when coming out of the fuser
                          what paper are you using for color jobs?

                          is it defined properly in the program you are printing from?

                          does the print driver match the device settings?


                          really need more info .. I appear to be the only 'tooth puller'

                          Phil B. ' The Dentist '

                            Comment

                            • Anthony mazimum
                              Junior Member
                              • Feb 2019
                              • 9
                              #8
                              Re: Bizhub c25 jams

                              Originally posted by BillyCarpenter
                              1. Where does it jam?
                              2. Are you printing from same tray for B&W and color?
                              3. Are you using the same type of paper for both jobs?

                              I suspect you may be printing heavy color jobs and it's jamming in the fuser. You may want to increase the lead edge void.
                              Am printing with plain A4 paper, it doesn't happen when am doing black and white copy. It only happens on color

                                Comment

                                • BillyCarpenter
                                  Field Supervisor

                                  Site Contributor
                                  VIP Subscriber
                                  10,000+ Posts
                                  • Aug 2020
                                  • 14752
                                  #9
                                  Re: Bizhub c25 jams

                                  Originally posted by Anthony mazimum
                                  Am printing with plain A4 paper, it doesn't happen when am doing black and white copy. It only happens on color

                                  Is the paper wrinkling up like an accordion?

                                  I'd increase the lead edge void and go from there. You'll have to ask someone else how to do it. I'm not familar with this model.
                                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                                    Comment

                                    • Anthony mazimum
                                      Junior Member
                                      • Feb 2019
                                      • 9
                                      #10
                                      Re: Bizhub c25 jams

                                      Originally posted by allan
                                      Ok great eliminates the paper tray. So the paper could be sticking to the roller.

                                      Does the paper leading edge make it out of the machine?
                                      No it jams at the fuser and also at the transfer roller

                                        Comment

                                        • blackcat4866
                                          Master Of The Obvious

                                          Site Contributor
                                          10,000+ Posts
                                          • Jul 2007
                                          • 22699
                                          #11
                                          Re: Bizhub c25 jams

                                          Jam code? =^..^=
                                          If you'd like a serious answer to your request:
                                          1) demonstrate that you've read the manual
                                          2) demonstrate that you made some attempt to fix it.
                                          3) if you're going to ask about jams include the jam code.
                                          4) if you're going to ask about an error code include the error code.
                                          5) You are the person onsite. Only you can make observations.

                                          blackcat: Master Of The Obvious =^..^=

                                            Comment

                                            Previous template Next
                                            Working...