Looking at selling Konica Minolta.

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  • BillyCarpenter
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Aug 2020
    • 16416

    #46
    Re: Looking at selling Konica Minolta.

    Originally posted by SalesServiceGuy
    I am a Sales Manager who works with outside sales reps who make on average 20 face to face sales calls per day. I do personally make 2-5 sales calls per day. Today, I sold six copiers to three customers and attended one install plus TeamView-ed one remote label printer install.

    In the COVID world, 20 face to face sales calls per day is still possible in New Brunswick.

    Fortunately, I work in an area of Canada that restricts easy access from other residents of Canada. You are welcome to visit but you must mandatory, self quarantine for 14 days at your expense and a written plan with daily calls from health officials checking on you location via land line. Canada's border with the USA remains closed to non essential visitors.

    Atlantic Canada, due to its geographic boarders, is often referred to as the little New Zealand of Canada during Covid times. Tourism is traditionally a big industry here. The number of visitors are way down with great economic cost but accepted as necessary.

    You seem to be stretching for something that is not there.

    As Canadians we freely give up some freedoms for the benefit of others. For example, wearing masks is extremely common in public even though the threat of COVID-19 is very low. No new infections in the last 15 days.
    I see. That's MUCH different than what you told me the other day. But okay. It appears you're whatever you need to be to make a point....including, but not limited to, a Covid expert.
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

    Comment

    • qbert69
      Service Manager

      1,000+ Posts
      • Mar 2013
      • 1152

      #47
      Re: Looking at selling Konica Minolta.

      Originally posted by SalesServiceGuy
      Copier manufacturers have to supply a test copier at No Charge, deliver it, pick it up, supply toner at No Charge, pay to have the copier tested and pay to publish any awards in each and every country where the awards have the right to be displayed.

      What do you think? Of course, it is marketing.

      Toshiba Canada discontinued offering free access to BLI to our dealers because the costs kept getting higher and BLI was not responsive to our requests for many years. We now offer free access to DataMaster at a much lower cost and with 2 delay delivery of requests. At first I was skeptical but at a time due to COVID-19 when companies have to either cut costs or reduce staff or both, it was a no brainer. Not one dealer complained.
      Pay-to-Play (Payola) sounds like racketeering, doesn't it?![emoji848][emoji57]

      Sent from my SM-N950U1 using Tapatalk
      REACH FOR THE STARS!!!
      Konica Minolta Planetariums!
      https://www.konicaminolta.com/planet...gma/index.html

      Comment

      • SalesServiceGuy
        Field Supervisor

        Site Contributor
        5,000+ Posts
        • Dec 2009
        • 8229

        #48
        Re: Looking at selling Konica Minolta.

        Originally posted by qbert69
        Pay-to-Play (Payola) sounds like racketeering, doesn't it?![emoji848][emoji57]

        Sent from my SM-N950U1 using Tapatalk
        No, it does not.

        You are confused over how the industry markets it products and the decisions made about the costs involved to do so.




        /ˌrakəˈtiriNG/


        noun

        • dishonest and fraudulent business dealings


        Payola is an illegal practise that refers to paying radio stations money to broadcast and promote specific songs from specific musical artists over other artists material in the hope to increase sales.

        In the copier/ printer industry it is a common marketing practise to legally pay 3rd party test labs to write unbiased reviews of your equipment in the hope that it will increase sales. Most copier/ printer vendors participate in this form of marketing.

        Last edited by SalesServiceGuy; 10-14-2020, 01:07 AM.

        Comment

        • SowingAcorns
          Technician
          • Dec 2020
          • 11

          #49
          Re: Looking at selling Konica Minolta.

          Originally posted by blazebusiness
          Konica put almost the same as Sharp? ............Wow. Just wow. (mouth hanging open) I guess we do all see the world differently. My order of rating the brand names:

          1. Konica
          2. Ricoh (you are right , great solid copiers and manufacturer support and website. My issue is with the sorters -disgusting thin flimsy sheet metal /cheaply made finishers/accessories)
          3. Canon
          4. Sharp (just the B&W equipment which are very solid)
          5. Kyocera---used to be great. Now, not so much , some models are ok , color drums and color dv's way overpriced.
          6. Samsung - a complete fail
          Blazebusiness, would your ranking hold for the smaller A4 desktops (i.e. KM C4000i/3300i or Ricoh P C600)? Looking to purchase, but not many reviews online. I did see mention of issues with the KM imaging units failing in another thread. It seems as if FW update may have solved the issue (?). I have not seen much mentioned on this platform (good or bad) about the Ricoh P C600. Is no news good news for the quality of the Ricoh model? Thanks.

          Comment

          • rrrohan
            Service Manager

            Site Contributor
            1,000+ Posts
            • Sep 2011
            • 1977

            #50
            Re: Looking at selling Konica Minolta.

            I'd rate Samsung/HP the worst by far

            Sent from my Pixel 4 XL using Tapatalk

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798

              #51
              Re: Looking at selling Konica Minolta.

              Originally posted by SowingAcorns
              Blazebusiness, would your ranking hold for the smaller A4 desktops (i.e. KM C4000i/3300i or Ricoh P C600)? Looking to purchase, but not many reviews online. I did see mention of issues with the KM imaging units failing in another thread. It seems as if FW update may have solved the issue (?). I have not seen much mentioned on this platform (good or bad) about the Ricoh P C600. Is no news good news for the quality of the Ricoh model? Thanks.
              KM just got an industry award for A4 deaktop/small units...
              It's in a feed here..

              Sent from my SM-G960U using Tapatalk

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22798

                #52
                Re: Looking at selling Konica Minolta.

                Originally posted by rrrohan
                I'd rate Samsung/HP the worst by far

                Sent from my Pixel 4 XL using Tapatalk
                +10

                Sent from my SM-G960U using Tapatalk

                Comment

                • SowingAcorns
                  Technician
                  • Dec 2020
                  • 11

                  #53
                  Re: Looking at selling Konica Minolta.

                  Originally posted by Phil B.
                  KM just got an industry award for A4 deaktop/small units...
                  It's in a feed here..

                  Sent from my SM-G960U using Tapatalk

                  Comment

                  • 3ktlc
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Feb 2018
                    • 180

                    #54
                    Re: Looking at selling Konica Minolta.

                    We switched from KM to Ricoh a couple of years ago. So far, the Ricoh A4s have been more reliable than the older KM's( 4050,4750,C3851fs) The mid range Ricohs have been very reliable so far.

                    Comment

                    • SowingAcorns
                      Technician
                      • Dec 2020
                      • 11

                      #55
                      Re: Looking at selling Konica Minolta.

                      Originally posted by 3ktlc
                      We switched from KM to Ricoh a couple of years ago. So far, the Ricoh A4s have been more reliable than the older KM's( 4050,4750,C3851fs) The mid range Ricohs have been very reliable so far.
                      3ktlc, thanks for your help and feedback.

                      Comment

                      • blazebusiness
                        SanDiegoCopierRepair.com

                        Site Contributor
                        1,000+ Posts
                        • Apr 2010
                        • 1257

                        #56
                        Re: Looking at selling Konica Minolta.

                        Originally posted by SowingAcorns
                        Blazebusiness, would your ranking hold for the smaller A4 desktops (i.e. KM C4000i/3300i or Ricoh P C600)? Looking to purchase, but not many reviews online. I did see mention of issues with the KM imaging units failing in another thread. It seems as if FW update may have solved the issue (?). I have not seen much mentioned on this platform (good or bad) about the Ricoh P C600. Is no news good news for the quality of the Ricoh model? Thanks.
                        Yes, I would still favor Konica and then Ricoh even with their small desktop line. That being said, we try to avoid selling the smaller machines whenever possible , since the much cheaper toner and parts for the larger commercial machines make the cost per copy much more attractive.

                        As to your firmware remark, it is almost always the case that when a new model is released issues will occur that will be resolved with later firmware updates. You can expect issues with newly released models - very common. We avoid selling new models until they have been around for about 6 months just to let the manufacturer get the bugs out.
                        sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                        Comment

                        • SowingAcorns
                          Technician
                          • Dec 2020
                          • 11

                          #57
                          Re: Looking at selling Konica Minolta.

                          Originally posted by blazebusiness
                          Yes, I would still favor Konica and then Ricoh even with their small desktop line. That being said, we try to avoid selling the smaller machines whenever possible , since the much cheaper toner and parts for the larger commercial machines make the cost per copy much more attractive.
                          Blazebusiness, I really appreciate your feedback. Thanks for your help.

                          Comment

                          • blazebusiness
                            SanDiegoCopierRepair.com

                            Site Contributor
                            1,000+ Posts
                            • Apr 2010
                            • 1257

                            #58
                            Re: Looking at selling Konica Minolta.

                            Originally posted by SowingAcorns
                            Blazebusiness, I really appreciate your feedback. Thanks for your help.
                            You are welcome. Glad to help, best rule of thumb when purchasing smaller machines is to check your price on the toner and drum and fusers. I would pay hundreds more for a machine that had a cheaper cost to operate. You would very quickly make that money back with the savings in toner and parts.

                            Sturdiness is also important as some small printers are flimsy plastic junk and parts can break right off easily.

                            For example, Lexmark makes some affordable sturdy units, but they overprice their toner a lot which makes them hard to recommend.
                            sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                            Comment

                            • Bix
                              Service Manager

                              1,000+ Posts
                              • Apr 2018
                              • 1421

                              #59
                              Re: Looking at selling Konica Minolta.

                              Originally posted by 3ktlc
                              We switched from KM to Ricoh a couple of years ago. So far, the Ricoh A4s have been more reliable than the older KM's( 4050,4750,C3851fs) The mid range Ricohs have been very reliable so far.
                              We made the same choice as you, but in reverse. The Ricoh A4 required so many interventions that many rental contracts were at a loss. We forced the customer to pay for broken plastics because otherwise it was unsustainable. Now those customers have Konica Minolta and no longer have problems with broken plastics. Ricoh blamed the customer's lack of forethought but the reality was in their poorly designed plastics. For now, Konica Minolta has no problem with broken plastics. If there are faults, the faults are electronic/hardware/ firmware bug. But these are present in every manufacturer in the world ..

                              Comment

                              • allan
                                RTFM!!

                                5,000+ Posts
                                • Apr 2010
                                • 5462

                                #60
                                Re: Looking at selling Konica Minolta.

                                Originally posted by 3ktlc
                                We switched from KM to Ricoh a couple of years ago. So far, the Ricoh A4s have been more reliable than the older KM's( 4050,4750,C3851fs) The mid range Ricohs have been very reliable so far.
                                You see all the models you mention are POS machines.
                                4050 4750 ain't KM don't even think that the C3851 come from under the same roof but looks like KM built.

                                Again KM A4 sucks. Worst documents feeders i have ever encountered .
                                Looking at the C3320i. They fixed some things like the paper feed and DF.
                                Hope i like this one.

                                Why i like Konica Minolta the best is they are easy when it comes to breaking rules. Rebuilding and chipping(Replacing ICP's) units works well if you know what you are doing. Can't believe there are guy not converting B/W units to color, the saving there is remarkable. Will take some good quality 3de party toner for the B/W machines. Running OEM toner for the color machines when its critical. These days you can get color developer, drum units, feed rollers and fuser kits for cheap. So on a tighter service schedule you can run fong kong toner. Not recommended for the faint of heart or strictly professionals. You need to have an eye on the running cost to see where you can stretch things including your time.


                                On the 958 the OEM drum unit does well past it yield almost double. Now there are no 3de party blades to fit so I change out only the drum labeled B552.
                                Still the same drum after all these years. The drum unit on the 958 got one major change, its got double the charge exposure. Powerful charge output.
                                With the cheap drum got another 300K out of the unit. The B754 machine is great at this time, most PM parts are available from 3de party. Most KM PM parts makes 2 to 3 times the yield with added care cleaning and inspecting. Cleaning out waste toner from units helps on some models to extend part life. B423 drum can make 400K by removing the top cover from the drum unit and vacuuming the cleaning/recycling section then turn drum backward slowly to dislodge anything stuck between the drum and blade. Bla bla bla. Off the point, point being with care you can cheat to stay competitive with the bigger boys that have control over the parts and support channels.
                                Whatever

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