C284 C-2152

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  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2172

    C284 C-2152

    Machine had a squeak, so I opened the right side jam door and cheated the door switch, ran a few on off cycles now the machine has a C2152 error. I have pulled out the transfer unit made sure sensors were clean, removed the fuser and reseated, reseated the transfer belt, but still have the code. What did I screw up? Any suggestions would be appreciated and thank you in advance.
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: C284 C-2152

    Didn't have this one but may worth check this ICP:
    IMG_7400.JPG

    bizhub C224 has C2152 error code
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • tech51
      Senior Tech

      500+ Posts
      • Jan 2009
      • 846

      #3

      Comment

      • copiertec
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jan 2016
        • 2172

        #4
        Re: C284 C-2152

        Thank you for asking, tech51, that may have resolved the issue. I opened the door to turn the gear on the waste toner box, closed it and the code was gone. It had me going for a while, I pulled out the transfer multiple times, cleaned the ID sensors, pulled out the fuser unit, checked all the gears on the trans belt and fuser, etc. was ready to throw in the towel, checked the waste toner box, closed the front cover and it came to ready.
        If it's not obvious...I am not a seasoned Konica tech, but I catch on real quick when pushed into the fire, I have made made note.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22699

          #5
          Re: C284 C-2152

          For future reference, you can get this code when toner blows up onto the inner frame, covering the sensor for the color primary transfer shift mechanism. This can occur at the same time as the primary transfer waste backing up. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • copiertec
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jan 2016
            • 2172

            #6
            Re: C284 C-2152

            Originally posted by blackcat4866
            For future reference, you can get this code when toner blows up onto the inner frame, covering the sensor for the color primary transfer shift mechanism. This can occur at the same time as the primary transfer waste backing up. =^..^=
            Thank you, blackcat. I did empty (Vacuum) the waste toner collector on the transfer belt unit when I had it out the fourth or fifth time and vacuumed the id sensors at the same time, so maybe that was an issue as well. It boils down to having done this for many of years, just not a lot of Konicas, and a little luck and some good help from Copytechnet.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22699

              #7
              Re: C284 C-2152

              The photo is too large to load, but the sensor is dead center in the middle of the rear transfer unit rail, and it doesn't look like a photointerrupter at all.

              C2152 reduced.jpg
              Ok, it's really small, but maybe you can see it. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • copiertec
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jan 2016
                • 2172

                #8
                Re: C284 C-2152

                Originally posted by blackcat4866
                The photo is too large to load, but the sensor is dead center in the middle of the rear transfer unit rail, and it doesn't look like a photointerrupter at all.

                [ATTACH=CONFIG]47149[/ATTACH]
                Ok, it's really small, but maybe you can see it. =^..^=
                Thank you, I did take my vacuum and brush along that area you have mentioned as I am almost obsessive about having a clean contacts and sensors, so almost unknowingly, I am sure I vacuumed this area because I remember the sliding lever by it.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22699

                  #9
                  Re: C284 C-2152

                  Being obsessive has it's benefits. I would know. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • copiertec
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jan 2016
                    • 2172

                    #10
                    Re: C284 C-2152

                    Originally posted by blackcat4866
                    Being obsessive has it's benefits. I would know. =^..^=
                    I'd give you two thumbs up if I could.

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635

                      #11
                      Re: C284 C-2152

                      Originally posted by blackcat4866
                      The photo is too large to load, but the sensor is dead center in the middle of the rear transfer unit rail, and it doesn't look like a photointerrupter at all.

                      [ATTACH=CONFIG]47149[/ATTACH]
                      Ok, it's really small, but maybe you can see it. =^..^=
                      Yes, but in fact it is
                      Yet another picture of PS39.
                      Clipboard01.jpg
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • MVPunisher
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • May 2013
                        • 209

                        #12
                        Re: C284 C-2152


                        Yep that is a rank B code so even if you fixed it, it will not reset without a open/close of front door.

                        Comment

                        • Bix
                          Service Manager

                          1,000+ Posts
                          • Apr 2018
                          • 1421

                          #13
                          Re: C284 C-2152

                          Originally posted by MVPunisher
                          Yep that is a rank B code so even if you fixed it, it will not reset without a open/close of front door.

                          You may need to troubleshoot with the clear key

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