Konica minolta 364e print black problem

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  • zeckryyu
    Technician
    • Nov 2020
    • 27

    Konica minolta 364e print black problem

    I tried swap ,drum unit,itb unit,dv unit..but still same problem...does anyone had this problem before?...btw im not specialized in km..

    Sent from my M2003J15SC using Tapatalk
  • KM7155
    Trusted Tech
    • Aug 2008
    • 145

    #2
    Re: Konica minolta 364e print black problem

    maybe u should try HV board.
    but if u are not a trained tech, i suggest call the local dealer to do this.

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5445

      #3
      Re: Konica minolta 364e print black problem

      Agree looks like HV issue.
      Is it a b/w machine or color.
      Looks like a contact issue or some arcing.
      Last edited by allan; 11-10-2020, 02:17 PM.
      Whatever

      Comment

      • zeckryyu
        Technician
        • Nov 2020
        • 27

        #4
        Re: Konica minolta 364e print black problem

        Originally posted by KM7155
        maybe u should try HV board.
        but if u are not a trained tech, i suggest call the local dealer to do this.
        Thanks sir....i will try as you mention

        Sent from my M2003J15SC using Tapatalk

        Comment

        • zeckryyu
          Technician
          • Nov 2020
          • 27

          #5
          Re: Konica minolta 364e print black problem

          Originally posted by allan
          Agree looks like HV issue.
          It it a b/w machine or color.
          Looks like a contact issue or some arcing.
          Thanks , i will try swap hv ,and see how it goes

          Sent from my M2003J15SC using Tapatalk

          Comment

          • zeckryyu
            Technician
            • Nov 2020
            • 27

            #6
            Re: Konica minolta 364e print black problem

            Originally posted by allan
            Agree looks like HV issue.
            It it a b/w machine or color.
            Looks like a contact issue or some arcing.
            It is b/w actually...

            Sent from my M2003J15SC using Tapatalk

            Comment

            • Gaffers01
              Trusted Tech

              Site Contributor
              250+ Posts
              • May 2011
              • 329

              #7
              Re: Konica minolta 364e print black problem

              Did it look exactly like this after you changed the Dev?

              If it was okay for a few copies id say you've got the wrong toner.

              Comment

              • copyman
                Owner / Technician

                Site Contributor
                2,500+ Posts
                • Sep 2005
                • 4217

                #8
                Re: Konica minolta 364e print black problem

                Originally posted by Gaffers01
                Did it look exactly like this after you changed the Dev?

                If it was okay for a few copies id say you've got the wrong toner.
                I was thinking wrong toner. I've had bad HV pwb's and never looked like that.

                Has anyone asked if genuine toner?

                Don't assume anything. I've had customers take top off toners and fill with wrong toner. It's not that hard to do. Heck I've had them pour the waste toner back into toner bottle !!!

                After hours of troubleshooting and finally finding the bad toner as problem of course no one in office knows how it got put into machine.....

                Comment

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