Konica Minolta Bizhub 364 print only side only and I can't change the paper size

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  • cristachecri
    Technician
    • Mar 2015
    • 31
    #1

    Konica Minolta Bizhub 364 print only side only and I can't change the paper size

    Hello everyone . Please tell me if anyone has ever encountered this problem on Bizhub 364, namely: the copier copies and prints on one side only and I can't change the paper settings ... it's stuck in A4 format and I can't change in A3 e.g . The "change setting tray" button is gray and disabled. I encounter all these problems only in tray 1. Tray 2 works correctly. There is a solution please let me know. Thank you in advance
    Tags: bizhub, change, paper, setting, side
    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4213
      #2
      Re: Konica Minolta Bizhub 364 print only side only and I can't change the paper size

      The trays/settings are locked. You need to turn off in admin or service mode.

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        • cristachecri
          Technician
          • Mar 2015
          • 31
          #3
          Re: Konica Minolta Bizhub 364 print only side only and I can't change the paper size

          Thanks, but where do I have to do this ... I can't find this open-closed function anywhere

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