Fs537 staple issue

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  • tech51
    Senior Tech

    500+ Posts
    • Jan 2009
    • 846

    [Misc] Fs537 staple issue

  • Firmaware
    Technician
    • Aug 2020
    • 30

    #2
    Re: Fs537 staple issue

    I had a similar Issue. It was the paper that cone out from thevfusing unit wavy.

    Gesendet von meinem SM-G980F mit Tapatalk

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    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1971

      #3
      Re: Fs537 staple issue

      Have you clean/replace the finisher paddles above the eject assy

      Sent from my Pixel 4 XL using Tapatalk

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      • tech51
        Senior Tech

        500+ Posts
        • Jan 2009
        • 846

        #4
        Re: Fs537 staple issue

        Originally posted by rrrohan
        Have you clean/replace the finisher paddles above the eject assy

        Sent from my Pixel 4 XL using Tapatalk
        Yes forgot to mention those.
        However as I said in my post the first set is ok, its the second set and on that has the problem.
        The only difference is that the first set goes straight through the fns and directly into the stapler whereas the first sheet for the subsequent sets reverses and is held in a guide where it waits for the second sheet to arrive then they are both exited to the stapler area and the rest of the set goes on top.
        I have a feeling that this is where the fault is but cant quite nail it down (yet).

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        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1971

          #5
          Re: Fs537 staple issue

          So the alignment plates aren't squaring off paper or the paper doesn't sit back far enough in finisher?

          Sent from my Pixel 4 XL using Tapatalk

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          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5445

            #6
            Re: Fs537 staple issue

            Worth dropping the fuser temp to test the theory. Had similar issues with finisher stacking.
            If the paper is of a poor grade flip the ream upside down to see it that reduce paper curl.
            In that case get better paper.
            Whatever

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            • tech51
              Senior Tech

              500+ Posts
              • Jan 2009
              • 846

              #7
              Re: Fs537 staple issue

              Originally posted by allan
              Worth dropping the fuser temp to test the theory. Had similar issues with finisher stacking.
              If the paper is of a poor grade flip the ream upside down to see it that reduce paper curl.
              In that case get better paper.

              Comment

              • qbert69
                Service Manager

                1,000+ Posts
                • Mar 2013
                • 1152

                #8
                Re: Fs537 staple issue

                Does this finisher have a reverse roller that tamps the sheets into place for stapling??? Or is it the side guides not tamping the sheets into position???[emoji848] It's also possible that there's either a bad stepper motor that is skipping steps or a problematic driver board missing steps--failing driver chip. Many times if a stepper is not driven at the proper current for a particular load, it can also skip steps!!!...which would probably indicate a bad driver chip.[emoji57]

                Sent from my SM-N950U1 using Tapatalk
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                • Firmaware
                  Technician
                  • Aug 2020
                  • 30

                  #9
                  Re: Fs537 staple issue

                  I would hijacking the finischer door and looking inside during staple process to collect info

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                  • tech51
                    Senior Tech

                    500+ Posts
                    • Jan 2009
                    • 846

                    #10
                    Re: Fs537 staple issue

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                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635

                      #11
                      Re: Fs537 staple issue

                      Indeed tough one. Only few pro-masters can catch such sort of problems. Thanks for following up with solution.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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                      • Gift
                        Service Manager

                        1,000+ Posts
                        • Mar 2011
                        • 2413

                        #12
                        Re: Fs537 staple issue

                        We just had a similar problem with badly aligned A3 paper in staple mode. It was basicly the first page that was "out of line".

                        We renewed the paddles, tried different paper, modified the paddles with longer ones - everything with no major success.
                        Finally we changed the angle of the paper exit tray with some washers between the 2 brackets on the tray assy and the machine and voila, problem was gone.

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