Automatic reset bizhub 4050

[Bot]

Hello, I have a problem with the 4050, namely the machine resets itself every 9-10 minutes, it does not display any message, no error after the post is reset. I uploaded the latest firmware, changed the setting of Power Saving and nothing helps, the problem occurs on several machines, please help

[Bix]

Re: Automatic reset bizhub 4050

Hi, access the service menu and check the error list.

[Bot]

Re: Automatic reset bizhub 4050

Hi, access the service menu and check the error list.

The problem is she has no errors, it just resets without any message

[tsbservice]

Re: Automatic reset bizhub 4050

Unplug network cable, will it restart?

[Bot]

Re: Automatic reset bizhub 4050

Unplug network cable, will it restart?

It makes no difference whether it is connected or not

[Phil_bizhub]

[Bot]

Re: Automatic reset bizhub 4050

I wonder if it may not be a power supply failure...

[and]

Re: Automatic reset bizhub 4050

I see you have write "have tried with / without LAN cable" but i had a similar case with LAN cable and was the IPv6 of client enviroment.

[allan]

Re: Automatic reset bizhub 4050

Leave a door open and check if is works for more than 15min.
Check the history for error codes even if it does not display it could still be logged if its a controller error.
Do you hear the relays on the power supply click on and off when it restarts. If that is the case its probably the power supply or even the fuser.
Or does it restart without the power supply loosing power?

[tsbservice]

Re: Automatic reset bizhub 4050

Leave a door open and check if is works for more than 15min.
Check the history for error codes even if it does not display it could still be logged it its a controller error.
Do you hear the relays on the power supply click on and off when it restarts. If that is the case its probably the power supply or even the fuser.
Or does it restart without the power supply loosing power?

Ditto on error history, some E301 may be logged. I would try HDD format at first.

[Phil_bizhub]

Re: Automatic reset bizhub 4050

does a relay have to click if the fault is in the power supply? The way I see it, the control unit has its own outlet on the PSU. Is it possible that this connection port z. B. has a defective capacitor or similar.
It already seems to be an absolute serial failure of the device? I noticed a comparative error with the corresponding Lexmark devices?

[allan]

Re: Automatic reset bizhub 4050

does a relay have to click if the fault is in the power supply? The way I see it, the control unit has its own outlet on the PSU. Is it possible that this connection port z. B. has a defective capacitor or similar.
It already seems to be an absolute serial failure of the device? I noticed a comparative error with the corresponding Lexmark devices?

No not necessarily.

[Bot]

Re: Automatic reset bizhub 4050

does a relay have to click if the fault is in the power supply? The way I see it, the control unit has its own outlet on the PSU. Is it possible that this connection port z. B. has a defective capacitor or similar.
It already seems to be an absolute serial failure of the device? I noticed a comparative error with the corresponding Lexmark devices?

unfortunately the power supply did not help, I am looking for more

[Phil_bizhub]

Re: Automatic reset bizhub 4050

unfortunately the power supply did not help, I am looking for more

Oh , okay, thanks for the feedback, did you exchange it?

[Bot]

Re: Automatic reset bizhub 4050

Oh , okay, thanks for the feedback, did you exchange it?

yes i did. I also replaced the HDD, the problem is still there