Re: Bizhub C308 Power Supply Humming Noise - Fuser
I can understand the perceived safety in a company withholding technical info, but I'm not sure if that really helps the company in the long run. Good techs may actually help the company figure out issues in the field and improve the product. Some of the best and most revered product lines have extensive support data out there. When the product is a decade old with no data or knowledge base, no one wants to take the risk so the product fizzles. Maybe that's the goal. But, for companies touting "eco friendly" and marketing such innovative features, it seems a counterproductive to be so remove/replace centered. They could make just as much selling OEM replacement parts for decades and providing schematics. Sorry to get on my soap box. I'll leave you with a video that explains my frustration.
The right to repair movement - YouTube
I can understand the perceived safety in a company withholding technical info, but I'm not sure if that really helps the company in the long run. Good techs may actually help the company figure out issues in the field and improve the product. Some of the best and most revered product lines have extensive support data out there. When the product is a decade old with no data or knowledge base, no one wants to take the risk so the product fizzles. Maybe that's the goal. But, for companies touting "eco friendly" and marketing such innovative features, it seems a counterproductive to be so remove/replace centered. They could make just as much selling OEM replacement parts for decades and providing schematics. Sorry to get on my soap box. I'll leave you with a video that explains my frustration.
The right to repair movement - YouTube
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