Bizhub C3851FS error C3201

[Ihar]

I have the MFP Konica Minolta Bizhub C3851FS (it printed near ~30k pages) with error code C3201.
Anybody know how to reset this error? (I don't know how to do trouble reset in this model)

[allan]

Re: Bizhub C3851FS error C3201

Its a rank B error and will reset by opening and closing the front door or cycling the power.
The fuser motor reports a locked state. Means its not turning.
So the fuser is jamed on installed badly or the motor is shot.
Could in the worst case be the control board.

[Ihar]

Re: Bizhub C3851FS error C3201

I disassembled the fuser and found this:
img001.jpg

It isn't normal, I correctly understand?
Is this part (orange or red strip) has some part number? Or I have to replace all Fusing Unit - A4Y5W22?

[tsbservice]

Re: Bizhub C3851FS error C3201

I disassembled the fuser and found this:
[ATTACH=CONFIG]47470[/ATTACH]

It isn't normal, I correctly understand?
Is this part (orange or red strip) has some part number? Or I have to replace all Fusing Unit - A4Y5W22?

You cannot purchase separate parts for this fuser(atleast from KM).
This looks like cleaning felt awfully damaged/destroyed. I guess although I wouldn't recommend you can try throw it out and see how it goes.
Btw, good job doing this disassembly.

[allan]

Re: Bizhub C3851FS error C3201

Get a new one.

[Bix]

Re: Bizhub C3851FS error C3201

This fuser only makes 105k pages.
It's probably outlived his life.

[Ihar]

Re: Bizhub C3851FS error C3201

Replacing the fuser unit A4Y5W22 solved the problem. But old fuser makes only 33k pages (not 105k).
9.jpg