BH458e CAD printing issue

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  • dibyendu2008
    Technician
    • Dec 2011
    • 27

    [Misc] BH458e CAD printing issue

    Dear Team i had facing a problem from the last week. i had installed a BH458e machine it works fine but when user print from Auto Cad application file size of 34 MB it takes long time to print. also at the time of receiving the print data machines Blue leds are blinking but at the same time no print showing in job list therefore multiple suer cannot see in job list if their print is coming to the machine or not. Also customer wants to print through virtual print server but when i installed pcl driver to the print server it takes long time to print. please help.
  • qbert69
    Service Manager

    1,000+ Posts
    • Mar 2013
    • 1152

    #2
    Re: BH458e CAD printing issue

    Originally posted by dibyendu2008
    Dear Team i had facing a problem from the last week. i had installed a BH458e machine it works fine but when user print from Auto Cad application file size of 34 MB it takes long time to print. also at the time of receiving the print data machines Blue leds are blinking but at the same time no print showing in job list therefore multiple suer cannot see in job list if their print is coming to the machine or not. Also customer wants to print through virtual print server but when i installed pcl driver to the print server it takes long time to print. please help.
    The image is multi- layered and not flattened...use a program such as Bullzip to flatten into a single layer PDF before sending to the printer...[emoji57]

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

    Comment

    • dibyendu2008
      Technician
      • Dec 2011
      • 27

      #3
      Re: BH458e CAD printing issue

      Customer not installed any other third party software due to IT policy restrictions. Please suggest further..

      Comment

      • qbert69
        Service Manager

        1,000+ Posts
        • Mar 2013
        • 1152

        #4
        Re: BH458e CAD printing issue

        Originally posted by dibyendu2008
        Customer not installed any other third party software due to IT policy restrictions. Please suggest further..
        See if autocad has a flatten before sending to print function...other than that I have no other suggestions. It all boils down to the end user knowing WHY their file is spooling so large...[emoji57]..the file needs to spool/rasterize on the PC before sending to the printer.

        Sent from my SM-N950U1 using Tapatalk
        REACH FOR THE STARS!!!
        Konica Minolta Planetariums!
        https://www.konicaminolta.com/planet...gma/index.html

        Comment

        • Bix
          Service Manager

          1,000+ Posts
          • Apr 2018
          • 1421

          #5
          Re: BH458e CAD printing issue

          Hi, here are my recommendations:
          1. Print as an image.
          2. Change these settings in the driver:

          Preferences - Quality - Font Settings - Download Printer Fonts: Image. Remove the flag from use printer fonts.
          Preferences - Finishing - Paper arrangement - Productivity priority.


          This solves many of my slow printing problems.

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 7931

            #6
            Re: BH458e CAD printing issue

            Originally posted by dibyendu2008
            Dear Team i had facing a problem from the last week. i had installed a BH458e machine it works fine but when user print from Auto Cad application file size of 34 MB it takes long time to print. also at the time of receiving the print data machines Blue leds are blinking but at the same time no print showing in job list therefore multiple suer cannot see in job list if their print is coming to the machine or not. Also customer wants to print through virtual print server but when i installed pcl driver to the print server it takes long time to print. please help.
            Check they are printing via IP & not WSD port.

            And as always check the firmware & function version are on the latest.

            CAD files are large so will take a while to print, you should have sold them a fiery with the 8 series.


            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • dibyendu2008
              Technician
              • Dec 2011
              • 27

              #7
              Re: BH458e CAD printing issue

              After activating print as an image and finishing option some improvement done. but customer having another 2 machines Ricoh and canon. Both competator machines print faster from Konica Minolta machine. still customer not happy with the printing speed. needs to be improvement. please siggest ....

              Comment

              • dibyendu2008
                Technician
                • Dec 2011
                • 27

                #8
                Re: BH458e CAD printing issue

                Originally posted by copier tech
                Check they are printing via IP & not WSD port.

                And as always check the firmware & function version are on the latest.

                CAD files are large so will take a while to print, you should have sold them a fiery with the 8 series.


                Printing done via ststic IP Address.
                Latest firmware and latest function version installed but no improvement.

                Firmware Ver- AA6R0Y0-F000-GC2-09
                Function ver- 4.1

                # this large files are print very fast on canon and Ricoh machines.
                please help

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7931

                  #9
                  Re: BH458e CAD printing issue

                  Originally posted by dibyendu2008
                  Printing done via ststic IP Address.
                  Latest firmware and latest function version installed but no improvement.

                  Firmware Ver- AA6R0Y0-F000-GC2-09
                  Function ver- 4.1

                  # this large files are print very fast on canon and Ricoh machines.
                  please help
                  This is not the latest firmware or function version.

                  You could try both the PCL5 driver & PCL6 compare which one works best for you.




                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7635

                    #10
                    Re: BH458e CAD printing issue

                    Originally posted by dibyendu2008
                    Printing done via ststic IP Address.
                    Latest firmware and latest function version installed but no improvement.

                    Firmware Ver- AA6R0Y0-F000-GC2-09
                    Function ver- 4.1

                    # this large files are print very fast on canon and Ricoh machines.
                    please help
                    As mentioned update FW, Function version(latest is 4.2) and also don't forget Printer drivers.
                    Confirm Network Speed is set to Auto. You can try PS driver instead PCL.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • progoffice
                      Trusted Tech

                      250+ Posts
                      • Nov 2008
                      • 328

                      #11
                      Re: BH458e CAD printing issue

                      Are you using PCL or PS driver? We've had better luck with the PS driver in these environments.

                      Comment

                      • dibyendu2008
                        Technician
                        • Dec 2011
                        • 27

                        #12
                        Re: BH458e CAD printing issue

                        Using PCL driver. PS driver makes large data to print. PS driver spool the data very slow.using PCL driver a 34MB dwg CAD file printing is about 2 minutes on other hand Using Ricoh PCL driver it takes 1 minute to print in konica Minolta BH458e machine. Please suggest about to loose the contract.

                        Comment

                        • emujo2
                          Service Manager

                          1,000+ Posts
                          • Mar 2017
                          • 1580

                          #13
                          Re: BH458e CAD printing issue

                          You've been given every suggestion under the sun..here's another.!! Next time try printing on the KM device before you sell it..The file is probably being sent as PS..You can try the KM PS driver, but Km does not support true PS printing (except for the Fiery), it uses PS emulation. The other vendors you mention both support true PS out of the box. KM won't play ball with Microsoft so they won't bless their PS drivers..If you don't care about stapling or duplexing you might try a generic HP driver just for these CAD jobs, but the other suggestions about converting it to a flat file are better..You can't "fix" this..You screwed up by not doing your homework..posting 100 times for "more suggestions please" is just gonna start making every one skip your thread. E

                          Comment

                          • copier tech
                            Field Supervisor

                            5,000+ Posts
                            • Jan 2014
                            • 7931

                            #14
                            Re: BH458e CAD printing issue

                            Originally posted by emujo2
                            You've been given every suggestion under the sun..here's another.!! Next time try printing on the KM device before you sell it..The file is probably being sent as PS..You can try the KM PS driver, but Km does not support true PS printing (except for the Fiery), it uses PS emulation. The other vendors you mention both support true PS out of the box. KM won't play ball with Microsoft so they won't bless their PS drivers..If you don't care about stapling or duplexing you might try a generic HP driver just for these CAD jobs, but the other suggestions about converting it to a flat file are better..You can't "fix" this..You screwed up by not doing your homework..posting 100 times for "more suggestions please" is just gonna start making every one skip your thread. E
                            I did suggest he gets a fiery for this client, after all this is what they were designed for!

                            If he has a few contacts in the trade could get a used one for peanuts.




                            Let us eat, drink, and be merry, because tomorrow we may die!

                            For all your firmware & service manual needs please visit us at:

                            www.copierfirmware.co.uk - www.printerfirmware.co.uk

                            Comment

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