c224 jam "caution, fuser unit is extremely hot"

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  • McCrazy
    Technician
    • Feb 2020
    • 15
    #1

    c224 jam "caution, fuser unit is extremely hot"

    I've got a c224 and when printing larger jobs a paper jam occurs. Then on the display I'm getting an error that states,"Caution, fuser unit is extremely hot". We replaced the fuser once this started and it continued to throw same error when jamming. Now the machine will not print at all. Anyone seen this?
    Tags: c224, error, fuser, hot, jam
    • qbert69
      Service Manager

      1,000+ Posts
      • Mar 2013
      • 1152
      #2
      Re: c224 jam "caution, fuser unit is extremely hot"

      It's ALWAYS going to throw the "caution hot fuser" message!!! It's warning you that it's HOTTT!!! DERP!!![emoji2957] Use your Noodle!!! If it's "always jamming", check to make sure the paper medium is within spec!!!...as a pre- fuser loop is formed and temperature ramped up for proper media fusing.

      Sent from my SM-N950U1 using Tapatalk
      REACH FOR THE STARS!!!
      Konica Minolta Planetariums!
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        • qbert69
          Service Manager

          1,000+ Posts
          • Mar 2013
          • 1152
          #3
          Re: c224 jam "caution, fuser unit is extremely hot"

          Is the paper that's "jamming" glossy, heavy, brochure stock by chance???[emoji848]

          Sent from my SM-N950U1 using Tapatalk
          REACH FOR THE STARS!!!
          Konica Minolta Planetariums!
          https://www.konicaminolta.com/planet...gma/index.html

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            • rrrohan
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2011
              • 1971
              #4
              Re: c224 jam "caution, fuser unit is extremely hot"

              Jam code?

              Sent from my Pixel 4 XL using Tapatalk

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                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7634
                  #5
                  Re: c224 jam "caution, fuser unit is extremely hot"

                  Originally posted by McCrazy
                  I've got a c224 and when printing larger jobs a paper jam occurs. Then on the display I'm getting an error that states,"Caution, fuser unit is extremely hot". We replaced the fuser once this started and it continued to throw same error when jamming. Now the machine will not print at all. Anyone seen this?
                  This message is TOTALLY UNRELATED to problems you may have. This is just warning for enduser(and not only) the fuser area is hot. As others mentioned start with error code and we can work from there.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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                    • Genotrom
                      Technician

                      50+ Posts
                      • Feb 2020
                      • 77
                      #6
                      Re: c224 jam "caution, fuser unit is extremely hot"

                      Also, where does the paper get jammed?

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