KM c545e IP not accessible in google for scanning

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  • patrickjlc
    Trusted Tech

    100+ Posts
    • Feb 2015
    • 212

    KM c545e IP not accessible in google for scanning

    Hello, i have a C454e that I installed using the latest driver, and it reads the machine IP and installs it no problem, same with all the other computers on the network.
    My problem is trying to setup the scanner, when I put the copiers IP on the google search bar, it comes as not found/ and with the not safe website address.

    My question is could the machine have security setting? We had a 454e and it connects fine thru google and the konica setup page.

    Thanks for your help.

    Sent from my motorola one 5G UW using Tapatalk
  • afterhours
    Trusted Tech

    100+ Posts
    • Mar 2017
    • 152

    #2
    Re: KM c545e IP not accessible in google for scanning

    Originally posted by patrickjlc
    Hello, i have a C454e that I installed using the latest driver, and it reads the machine IP and installs it no problem, same with all the other computers on the network.
    My problem is trying to setup the scanner, when I put the copiers IP on the google search bar, it comes as not found/ and with the not safe website address.

    My question is could the machine have security setting? We had a 454e and it connects fine thru google and the konica setup page.

    Thanks for your help.

    Sent from my motorola one 5G UW using Tapatalk
    You should have an option to continue to the website anyways.

    Maybe it says advanced or something like that.

    You can also try a different browser like Firefox.

    Sent from my SM-G981U using Tapatalk
    Im a Loser Baby!!!

    Comment

    • patrickjlc
      Trusted Tech

      100+ Posts
      • Feb 2015
      • 212

      #3
      Re: KM c545e IP not accessible in google for scanning

      Originally posted by afterhours
      You should have an option to continue to the website anyways.

      Maybe it says advanced or something like that.

      You can also try a different browser like Firefox.

      Sent from my SM-G981U using Tapatalk
      Ok, thru chrome it didn't show anything to go advanced. Will try with firefox or windows. Thanks

      Sent from my motorola one 5G UW using Tapatalk

      Comment

      • BillyCarpenter
        Field Supervisor

        Site Contributor
        VIP Subscriber
        10,000+ Posts
        • Aug 2020
        • 14760

        #4
        Re: KM c545e IP not accessible in google for scanning

        Originally posted by patrickjlc
        Hello, i have a C454e that I installed using the latest driver, and it reads the machine IP and installs it no problem, same with all the other computers on the network.
        My problem is trying to setup the scanner, when I put the copiers IP on the google search bar, it comes as not found/ and with the not safe website address.

        My question is could the machine have security setting? We had a 454e and it connects fine thru google and the konica setup page.

        Thanks for your help.

        Sent from my motorola one 5G UW using Tapatalk

        You mean like the image below? Your may be a little different. Just click on the advanced button or whatever tab you have and you should be able to connect. See image below:


        not secure.JPG
        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

        Comment

        • afterhours
          Trusted Tech

          100+ Posts
          • Mar 2017
          • 152

          #5
          Re: KM c545e IP not accessible in google for scanning

          Yes

          Sent from my SM-G981U using Tapatalk
          Im a Loser Baby!!!

          Comment

          • patrickjlc
            Trusted Tech

            100+ Posts
            • Feb 2015
            • 212

            #6
            Re: KM c545e IP not accessible in google for scanning

            Originally posted by BillyCarpenter
            You mean like the image below? Your may be a little different. Just click on the advanced button or whatever tab you have and you should be able to connect. See image below:


            [ATTACH=CONFIG]47679[/ATTACH]
            No, i type the Ip, get the little triangle on the searchbar next to the ip numbers and a page not working screen...

            Sent from my motorola one 5G UW using Tapatalk

            Comment

            • rrrohan
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2011
              • 1971

              #7
              Re: KM c545e IP not accessible in google for scanning

              Never heard of that model

              Sent from my Pixel 4 XL using Tapatalk

              Comment

              • patrickjlc
                Trusted Tech

                100+ Posts
                • Feb 2015
                • 212

                #8
                Re: KM c545e IP not accessible in google for scanning

                Originally posted by rrrohan
                Never heard of that model

                Sent from my Pixel 4 XL using Tapatalk
                Its a c454e. Typo on the title.

                Sent from my motorola one 5G UW using Tapatalk

                Comment

                • lartis.aineias
                  Technician

                  50+ Posts
                  • Dec 2020
                  • 78

                  #9
                  Re: KM c545e IP not accessible in google for scanning

                  try with another pc or (laptop better) with cross cable!



                  Στάλθηκε από το SM-G975F μου χρησιμοποιώντας Tapatalk

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                  • BillyCarpenter
                    Field Supervisor

                    Site Contributor
                    VIP Subscriber
                    10,000+ Posts
                    • Aug 2020
                    • 14760

                    #10
                    Re: KM c545e IP not accessible in google for scanning

                    Originally posted by patrickjlc
                    No, i type the Ip, get the little triangle on the searchbar next to the ip numbers and a page not working screen...

                    Sent from my motorola one 5G UW using Tapatalk

                    Do you have the copier set on the same network range?
                    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5463

                      #11
                      Re: KM c545e IP not accessible in google for scanning

                      are you typing in the search bar (incorrect) or the address bar? (correct)
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

                      Comment

                      • patrickjlc
                        Trusted Tech

                        100+ Posts
                        • Feb 2015
                        • 212

                        #12
                        Re: KM c545e IP not accessible in google for scanning

                        Originally posted by BillyCarpenter
                        Do you have the copier set on the same network range?
                        Yes, i had installed a b/w 454e and sold them a color one to upgrade. It connects fine to print, even from my iphone. But can't access it to set up scan.

                        I am going to bring another color machine to test or swap. The b/w had no issues. I was thinking it could be a firewall or anti-virus issue.

                        Sent from my motorola one 5G UW using Tapatalk

                        Comment

                        • patrickjlc
                          Trusted Tech

                          100+ Posts
                          • Feb 2015
                          • 212

                          #13
                          Re: KM c545e IP not accessible in google for scanning

                          It connects fine. Tried on two computer. Tried with a different ip, vonnected ok. But still had no access to it. Even their IT guy had no answer...

                          Sent from my motorola one 5G UW using Tapatalk

                          Comment

                          • Synthohol
                            Certified Konica Expert

                            Site Contributor
                            5,000+ Posts
                            • Mar 2016
                            • 5463

                            #14
                            Re: KM c545e IP not accessible in google for scanning

                            make sure PSWC is turned on and the HDD is set to installed.
                            We know a thing or two because we've seen a thing or two.
                            The medication helps though...

                            Comment

                            • emujo2
                              Service Manager

                              1,000+ Posts
                              • Mar 2017
                              • 1580

                              #15
                              Re: KM c545e IP not accessible in google for scanning

                              Originally posted by Synthohol
                              make sure PSWC is turned on and the HDD is set to installed.

                              Stole my thunder..BTW the PWSC setting is called HTTP server in admin..if this is set to off you will never connect to the web page..E

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