Ineo 458e freezes when turned on

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  • pinspin
    Trusted Tech

    100+ Posts
    • Oct 2011
    • 155
    #1

    [Misc] Ineo 458e freezes when turned on

    The copier, when turned on, goes through most of the loading stages and at the end freezes for 5-10 minutes. Then it spontaneously continues downloading and works as usual. We performed a firmware update , changed the Main Board, EMMC, HDD, the fuser - it didn't help. We will be grateful for any help. Thanks
    Tags: board, freezes, main, turned
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635
      #2
      Re: Ineo 458e freezes when turned on

      Are some options installed? Or external memory? Remove any if installed PLUS dual scan DF board and try without it.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Max
          Senior Tech

          500+ Posts
          • Oct 2011
          • 526
          #3
          Re: Ineo 458e freezes when turned on

          Sounds like its waiting for something to come to a ready state. Then times out and carries on. Any 3rd party hardware/software, licence for something? Refit every connector at the back and disconnect every option.

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7635
              #4
              Re: Ineo 458e freezes when turned on

              Originally posted by Max
              Sounds like its waiting for something to come to a ready state. Then times out and carries on. Any 3rd party hardware/software, licence for something? Refit every connector at the back and disconnect every option.
              Good idea. Bizhub Marketplace may acting up.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • pinspin
                  Trusted Tech

                  100+ Posts
                  • Oct 2011
                  • 155
                  #5
                  Re: Ineo 458e freezes when turned on

                  It was Dual Scan Image Processing board (DSIPB) .
                  Thank you very much for the help

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7931
                      #6
                      Re: Ineo 458e freezes when turned on

                      Originally posted by pinspin
                      It was Dual Scan Image Processing board (DSIPB) .
                      Thank you very much for the help

                      Thank you for the update.
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk
                      ​

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